Smile IT Support and Services Brisbane can implement remote access to your business or between any two locations. Smile IT have set up hundreds of remote access and VPN servers. 

Remote access is the ability to get access to a computer or a network from a remote distance. In corporations, people at branch offices, telecommuters, and people who are travelling may need access to the corporation's network. Home users get access to the Internet through remote access to an Internet service provider (ISP). Dial-up connection through desktop, notebook, or handheld computer modem over regular telephone lines is a common method of remote access. Remote access is also possible using a dedicated line between a computer or a remote local area network and the "central" or main corporate local area network. A dedicated line is more expensive and less flexible but offers faster data rates. Integrated Services Digital Network (ISDN) is a common method of remote access from branch offices since it combines dial-up with faster data rates. wireless, cable modem, and Digital Subscriber Line (DSL) technologies offer other possibilities for remote access.

A remote access server is the computer and associated software that is set up to handle users seeking access to network remotely. Sometimes called a communication server, a remote access server usually includes or is associated with a firewall server to ensure security and a router that can forward the remote access request to another part of the corporate network. A remote access server may include or work with a modem pool manager so that a small group of modems can be shared among a large number of intermittently present remote access users.

A remote access server may also be used as part of a virtual private network (VPN).

Smile IT Network Services - Offsite Remote Monitoring with Onsite Support

Remote network monitoring allows us to anticipate or identify issues before they become major problems.

Our Network  Center monitors your network devices 24 x 7 and if there is an alert, they will quickly determine if the issue is merely a warning or false positive, or if it warrants remote support from our Client IT Support Center or an onsite visit by your consultant. Business impact rules are determined with you in advance for each device or service being monitored, so All Covered knows how you would like us to resolve an issue – 24 x 7, the next business day, our next on-site visit or any other interval.

Smile IT Network Services - Remote Network and PC Support

If Remote IT Support is required, the  engineer is equipped to handle the issue using state-of-the-art tools and our network guidebook documentation. Our Remote Computer IT Support System allows the engineer or consultant to securely log into the server, pinpoint the problem and resolve it remotely. The IT service is convenient and provides a fast response because IT support can be done 24 x 7 without intervention on your part or disruption to you.

Smile IT Support and Services Brisbane.primary focus is not selling Hardware or Software but rather SERVICING CLIENTS IN BRISBANE AND GOLDCOST AREAS. We do however have strategic partnership's setup with the worlds best suppliers so that we can offer you the best IT solution for your needs.

• Home User Support
• Business Network Solutions
• Remote Access
• VOIP (Voice Over I.P.)
• Media Design
• Hardware Supply
• Web Design
• Internet Security
• Networking
• Security Solutions
• Wireless Networking
• Maintenance Contracts
• Data Backup
• SEO (Search Engine Optimisation)
• Web Marketing
• Web Promotion

Smile IT Support and Services Brisbane. primary focus is not selling Hardware or Software, but rather SERVICING CLIENTS IN BRISBANE AND GOLDCOST AREA. We do however have strategic partnership's setup with the worlds best suppliers so that we can offer you the best solution for your needs for IT Support and Services in Brisbane and Golscost areas.