A core requirement for any business is good quality IT support solutions.

Driven by our hassle-free support philosophy we offer scalable well managed IT support for any size organisation.

IT Consultants Brisbane business professionals trusts each day.

• Maybe you have an in-house team and want to expand on skills without adding huge overheads?
• Maybe IT is taking up 10 hours of your time each week and this could be better spent on growing your business?

Having a trustworthy IT Consulting team helps take stress out of a business, especially when your IT just works. Your business will immediately business from our proactive approach.  Working along side your entire team we will find issues before they become a problem, giving you time to plan and manage a situation.  IT Support Basic is an all inclusive remote computer support service with one monthly fee. This allows you to forget about IT support costs and concentrate on your business growth.

Fixing the blame culture

We understand that you will have many suppliers for different it services such as broadband, hosting, domain names, hardware, anti-virus, VOIP and many more. A vitally important feature of our service is to ensure all these 3rd party sections are managed. The blame culture in IT is a common occurence, by negating this we are able to communicate with your other suppliers and ensure the problems are resolved as quickly as possible. We act as a knowledgeable intermediary ensuring you come first.

“I spent nearly 3 days being passed from pillar to post to resolve a simple issue that cost me thousands in lost revenue, a similar issue arrived after being supported by Smile IT … it was resolved in a matter of minutes”
Gary K – Director

Rescue me

The advent of remote connections to a client’s PC is nothing new, yet it’s still being used as a second choice option by many IT support companies. We operate differently. Our Rescue system is used as a primary support choice; with one simple click you are connected to a qualified engineer. Within a few seconds he can see your screen and resolve the issue leaving you free to make calls or grab a quick coffee. No lengthy phone calls or irritating call backs.

“Smile IT rescue is simply amazing; it’s like having an engineer sitting next to me all day, one click and you’re there. Thanks guys” 
Rob C – Dentist

Depending on how your business operates we have a solution for you. Contact us today to discuss your requirements.

Need an IT Consulting team Brisbane business continues to trust each day.  Smile IT wants to help you and provide the right IT services to help your business.  Contact us today for a no obligation review of your business IT needs.