IT Support Services
Smile IT Support Basic
- A Dedicated team of engineers to support your business.
- Unlimited Remote Support
- 80% of issues are solved remotely
- 30% – 40% cheaper onsite rates than non support rates
- Instant Ticket logging System
- $45 /User Per Month
- $245 /Server Per Month
Smile IT Support Pro
- A Dedicated team of engineers to support your business.
- Unlimited Remote Support
- Unlimited Onsite Support, One Flat Fee, No Extra Charges
- Quick Response Times
- Instant Ticket Logging System
- $65 /User Per Month
- $265 / Server Per Month
Smile IT Network Support Plan covers the following.
- Purchasing Assistance
- Network Monitoring
- Unlimited Remote Network Support
- Annual Technology Plans
- Isp Management
- Web Host Support
- 3rd Party Vendor Managment
- Router Managment
- Antivirus Management
- Firewall Management
- VPN Management
- Asset Lifecycle Management
- Asset Reporting
Smile IT Engineer
Expert help for your IT infrastructure. Everyone needs a helping hand sometimes and a Smile IT Engineer gives just that. From ad-hoc IT support through to regular blocks, get your hands on some of the most skilful engineers in the business.
Smile IT BUY
Let us take the hassle out of IT procurement. We will help you source the correct products for your business at a very competitive price. We can even help you configure and install into your business if required.