One flat fee per month for all your IT Support requirements; that’s what we set out to achieve with Smile IT Support Pro. It doesn’t matter how many times you need us onsite or offsite you pay the same. Peace of mind for your business knowing that all your IT issues are being handling by a qualified team on a fixed monthly cost.
This service is offered to all businesses large and small. As a small business owner let us help you focus on managing and growing your business by taking care of your every day IT needs. Alternatively for large enterprise businesses needing to outsource skill sets, we can assist you with our IT team of professionals.
Proactive monitoring is standard with Smile IT Support Pro reducing the break fix levels by up to 60%. We focus on user education and ensure training and ability is kept in line with management policies. Every workstation and server is under constant 24 hour monitoring for fault or potential flash points. We also offer a weekly, fortnightly or monthly report on every workstation and server so that you are aware and in control of your IT infrastructure.
“It’s a little scary when they call to say “this was broken, but we’ve fixed it”, and you haven’t even noticed.” Denzel R – Accountant.
Managed Costs
No matter what size your business is, managing cash flow is still number one on every CEO’s list. Business running costs have always been an unknown element. Smile IT Support Pro fixes those concerns by offering a flat fee each month with no hidden costs.
“IT Support invoices from our previous company fluctuated dramatically. It was impossible to manage the cash flow implications of this. We even considered hiring our own staff to level out the costs before we talked to Smile IT. Hassle Free+ works for us. The IT is well managed and so is the cash flow.” Ryan E – Property Developers
Why?
Good IT support is about taking the stress out of a business. Our proactive approach will find issues before they become a break fix problem, giving you time to plan and manage a situation.
Support Pro offers inclusive service with one monthly fee. This allows you to forget about IT support costs and concentrate on your business growth.