Career Opportunity

Career Opportunity: Level 1/2 IT Help Desk, Phone and Internet Support Technician

We are currently on the hunt for our next “smile”. This new team member will be joining a dynamic team and working in a relaxed and fun environment. We provide all of our team great opportunities to advance their careers through training, certifications, job opportunities and great incentives. Smile IT have built an office space and work culture whereby their staff genuinely enjoy coming to work. A great lunchroom, regular lunches and social activities.

About Smile IT

We are a growing Managed Service Provider who provide ongoing BAU services. We also have a Wholesale telecoms arm to the business offering our clients cloud phone systems and a range of data services.

Our clients range from small, smart businesses to large multinationals. We have helped numerous organisations to be more efficient, more agile, and prepared them to be ready to innovate.

Our accredited partnerships with leading Cloud solution providers including Microsoft Azure and Office 365 (Microsoft Gold Partners), SharePoint, Power BI, GSuite. We help  our clients take advantage of the best business solutions on the market.

Role Description & Requirements

The successful candidate will ideally have:

  • Exceptional customer service
  • Help Desk experience
  • Experience in the design and implementation of cloud solutions (predominantly Office 365)
  • Excellent communication skills
  • Experience using N-Central and ConnectWise is a bonus

Applying for the Role

If you believe you are the right person for the role advertised then please submit an application and please include the following information in a cover letter:

  • Why you believe you are the right person for this position and the reason(s) you are applying for this role.

Job benefits and perks

An exciting opportunity to work with a growing MSP. You will have exposure to a number of different technologies. A great team and role with a competitive salary dependent on experience as well as additional benefits are on offer for the successful “smile”.