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# Smile IT

## Sitemaps
[XML Sitemap](https://www.smileit.com.au/sitemap_index.xml): Includes all crawlable and indexable pages.

## Posts
- [Five Ways Professional Services Firms Are Using Claude](https://www.smileit.com.au/five-ways-professional-services-firms-are-using-claude/): See how law firms, accountants, strata managers and more are using Anthropic's Claude to cut hours of manual work down.
- [Six Unsung Heroes of Microsoft 365](https://www.smileit.com.au/six-unsung-heroes-of-microsoft-365/): Is your business maximising its Microsoft 365 subscription? We’re going to look at six tools that often go unnoticed in the 365 ecosystem. They’re not the headline acts that PowerPoint, Excel and Teams are, but these tools could help you sharpen your security posture, save hours of time every week or replace third-party software your team has been using. The best news is, they’re already included in your plan - no big rollout or development required.
- [Enterprise Grade IT Without the Large IT Department](https://www.smileit.com.au/enterprise-grade-it-without-the-large-it-department/): The business has reached a tipping point. The good news is, building an internal IT team isn’t the only option. Most businesses at this stage of growth opt for the managed IT services model - it’s a way of getting enterprise-grade IT support within your budget.
- [IT Offboarding when an Employee Leaves Your Business](https://www.smileit.com.au/it-offboarding/): Today, we're going to look at IT offboarding, what it is and what it should cover. Why is this important? According to one study, 71% of businesses lack a formal offboarding procedure. It also found 20% of companies have experienced security breaches involving former employees. There's a strong connection between those stats - messy offboarding could lead to a security risk.
- [RideScore Drives a 55% Increase in Active School Travel](https://www.smileit.com.au/ridescore-active-schools-technology/): RideScore Active Schools is a technology enabled active travel program developed by the Sunshine Coast Council in partnership with WeRide Australia to make the daily journey to school safer, healthier, and more engaging for primary school children. Designed in response to declining physical activity levels among Australian children, the program encourages cycling and scooting to school by combining gamification with secure, privacy‑first technology.
- [Your IT Onboarding Process Needs an Owner. Here’s Why.](https://www.smileit.com.au/why-it-onboarding-needs-an-owner/): There's a lot that happens when a new employee starts working at your business. Between the paperwork, the introductions and the schedule planning, IT onboarding can get lost in the noise.
- [Five IT Steps You Can’t Skip When Onboarding a New Employee](https://www.smileit.com.au/five-it-steps-you-cant-skip-when-onboarding-a-new-employee/): Poor IT onboarding leads to lost productivity, security gaps, and a disorganised first day that's a sign of more chaos down the track. A solid IT onboarding process brings clarity to a role. It ensures security and helps the relationship get off to the best start possible.
- [What Happens to Data in a Public AI Tool?](https://www.smileit.com.au/what-happens-to-data-in-a-public-ai-tool/): AI has exploded in the workplace, with new tools designed to make us work smarter and faster popping up every day. It's hard to keep up, and as management teams or business owners it's hard to maintain control. Most companies simply aren't - only 43% of businesses across the world have an AI policy in place.
- [Five Impacts of Poor SharePoint Structure](https://www.smileit.com.au/five-impacts-poor-sharepoint-structure/): That's a problem for a number of reasons. We're going to take a look at the negative impacts a poor SharePoint structure can have on your business and its team members. First - the telltale signs of an inferior SharePoint structure.
- [From Chat to a Command Centre: AI in Microsoft Teams](https://www.smileit.com.au/ai-in-microsoft-teams/): AI in Microsoft Teams isn't just about a bunch of cool features. Streamlining your communication and collaboration has far-reaching benefits for productivity. 69% of respondents to a recent survey acknowledged that AI meeting tools save time, primarily through reducing manual note-taking.
- [5 Reasons Data Quality Is Your AI Superpower](https://www.smileit.com.au/5-reasons-data-quality-is-your-ai-superpower/): Clean, consistent, well-governed and up-to-date data is what’s required. Today, we’re going to look at five reasons why data quality is the number one enabler of successful AI adoption.
- [Is Your Microsoft 365 Tenant Licensed Correctly?](https://www.smileit.com.au/is-your-microsoft-365-tenant-licensed-correctly/): Here are some more of the telltale signs your Microsoft 365 tenant is underused:
- [How to Stop Leaking Private Data in Public AI Programs](https://www.smileit.com.au/how-to-stop-leaking-private-data-in-public-ai-programs/): Every day, Australian workers are hitting up public AI programs like ChatGPT with thousands of prompts. They ask them to summarise information, rewrite content, analyse data and speed up everyday tasks for them.
- [Five Rules to Govern AI Use in the Workplace](https://www.smileit.com.au/five-rules-to-govern-ai-use-in-the-workplace/): AI has arrived in such a big way it’s hard to picture work life without it. It’s in our inboxes and chat windows, helping us solve problems every day.
- [AI in Cybersecurity](https://www.smileit.com.au/ai-in-cybersecurity/): The scope and scale of cybersecurity has changed over the last few years, and much of that has to do with the explosive advance of Artificial Intelligence. Cyber threats are constant now - they're automated and highly subtle, just waiting for an opportunity to breach your defences.
- [Data Security and Governance](https://www.smileit.com.au/lets-talk-data-security/): That's where data security moves from being a technical concept to a business risk.
- [Why Microsoft 365 is the Smart Choice for Hybrid Work](https://www.smileit.com.au/microsoft-365-hybrid-work/): With nearly 60% of employed Australians having access to hybrid work arrangements, it's clear that it's become a standard feature of most workplaces here.
- [Remote Work Without the IT Headaches](https://www.smileit.com.au/remote-work-without-the-it-headaches/): Remote work has become normal for a lot of Australian businesses. It's not as simple as taking a laptop home and working from the couch though — a lot is going on behind the scenes to make remote work possible.
- [Microsoft Teams Calling: Unified Communications](https://www.smileit.com.au/microsoft-teams-calling/): You can, with a cloud-based phone service called Microsoft Teams Calling.
- [Why Businesses Are Hanging Up Desk Phones for Softphones](https://www.smileit.com.au/desk-phones-or-softphones/): Those days are gone now, with most modern offices embracing softphones. They're far more attuned to the way we work and the way we talk. If your business is still stuck in the desk phone era, a whole new world of clearer and more efficient communication awaits.
- [Why a Standardised Business Network Matters](https://www.smileit.com.au/why-a-standardised-business-network-matters/): The bad news is, you’ve got a non-standardised network that’s going to be tricky to patch up. The good news? It’s never too late to switch over to a standardised business network. At Smile IT, we believe all businesses should be making use of one - they’re simpler, more secure and easier to support.
- [4G/5G Failover: Powerful Downtime Protection](https://www.smileit.com.au/4g-5g-failover-powerful-downtime-protection/): The answer lies in having a 4G/5G failover set up at your business. At Smile IT we believe this is exceptional insurance - a safety net that keeps your business online, even when everyone around you goes down.
- [OneDrive and SharePoint: Collaborate Better](https://www.smileit.com.au/onedrive-and-sharepoint-collaborate-better/): OneDrive and SharePoint sit at the heart of Microsoft 365’s collaboration capabilities. They form the foundation of teamwork in businesses globally and should be a key part of your file storage and workflows.
- [Data Loss Prevention in Microsoft 365 Business Premium](https://www.smileit.com.au/data-loss-prevention-in-microsoft-365-business-premium/): One of these is Data Loss Prevention (DLP), delivered through Microsoft Purview. Let’s take a look at what DLP is and how it can help keep your business data safe.
- [An Introduction to Microsoft 365 Conditional Access](https://www.smileit.com.au/an-introduction-to-microsoft-365-conditional-access/): Business Premium helps you achieve that. One of the standout security features businesses enjoy on this tier is ‘Conditional Access’, a crucial cog in Microsoft’s ‘Zero Trust’ security strategy.
- [Microsoft Secure Score: Measure Your Security Posture](https://www.smileit.com.au/microsoft-secure-score-measure-your-security-posture/): If you’re running on the Microsoft 365 Stack, there’s a feature in the Business Premium tier that helps you understand, monitor and improve your defences. It’s called Microsoft Secure Score, and we’re going to discuss it in depth below.
- [Intune MDM: Simplifying Device Management](https://www.smileit.com.au/intune-mdm-simplifying-device-management/): Here’s a sobering fact: if you don’t have the right controls in place, the multiple devices used by your team members become a serious security risk.
- [Why It’s Risky to Skip Business Premium](https://www.smileit.com.au/why-its-risky-to-skip-business-premium/): If you’re looking for a complete approach to productivity and security, Microsoft 365 Business Premium is it. This top tier of the popular software stack gives businesses of all sizes access to advanced protection tools.
- [Power Automate and AI: Transforming Workflows](https://www.smileit.com.au/power-automate-and-ai-transforming-workflows/): Nothing worse than wading through a pile of repetitive work at the speed of a slug. It’s a real efficiency killer, one that ties up valuable team time and distracts from strategy and growth. There are ways around it, though, and Microsoft Power Automate is one of the standout applications for automating repetitive tasks.
- [Beyond Backups: Why Disaster Recovery is Essential](https://www.smileit.com.au/why-disaster-recovery-is-essential/): Most business owners feel a sense of relief once they’ve set up backups. Files are copied. Data is safe. Box ticked. But - there’s always a but - backups on their own aren't a business continuity magic bullet. It needs to be part of a bigger picture - and that bigger picture is known as ‘disaster recovery’. We’re going to look at what this is, how it differs from backups and how the two dovetail to help get your business back up and running in the event of a disruption.
- [Is Microsoft 365 Backed Up by Default?](https://www.smileit.com.au/is-microsoft-365-backed-up-by-default/): If your business is moving across to Microsoft 365, congratulations. It’s a productivity beast, with all the applications and communication tools to keep your team operating at maximum capacity – that’s why over 400 million users worldwide subscribe to it.
- [How Often Should I Backup My Data?](https://www.smileit.com.au/how-often-should-i-backup-my-data/): Which brings us to the question we get asked a lot at Smile IT - ‘How often should I backup my data?’ We’re going to break that down for you right now.
- [Why Backups Fail and Put Your Data at Risk](https://www.smileit.com.au/why-backups-fail-and-put-your-data-at-risk/): Luckily, there are ways around it, and the Smile IT team is always here to answer your questions on this and help keep your data safe. Today, we’re going to look at some of the common causes of backup failures and steps you can take to keep your data safe.
- [Common IT Strategy Challenges](https://www.smileit.com.au/common-it-strategy-challenges/): It goes without saying that if technology is imperative to your operations, you want to be leveraging it to its maximum effect. It’s hard to find a business that doesn’t rely on technology in some form, whether it’s an SMB or a large enterprise. And if you don’t have a plan for how to use it effectively, you’ll end up wasting money and missing opportunities.
- [IT Roadmap: Executing Strategy](https://www.smileit.com.au/it-roadmap-executing-strategy/): In this article, we introduced the concept of an IT strategy and why it’s a good idea for your business. Today, it’s all about an IT roadmap, which builds on your strategy, helping you take the plan you have on paper and execute it effectively. When you’ve mapped out your business goals and identified how your technology needs to adapt to support them, it’s time to implement an IT roadmap.
- [Creating a Business IT Strategy](https://www.smileit.com.au/creating-a-business-it-strategy/): That’s the job of a solid IT strategy. It ties your tech to your business goals. This helps your team work smarter, preparing them for everything from cyber threats to rapid growth to sudden market changes.
- [The Essential Eight and Compliance](https://www.smileit.com.au/the-essential-eight-and-compliance/): If you’re looking to get the cyber security basics right and form a solid foundation of defence for your organisation, the Essential Eight is a powerful starting point. Its eight mitigation strategies are applicable to businesses of all sizes, giving structure and cohesiveness to your efforts in protecting your data and network.
- [Understanding the Essential Eight: Configure Macro Settings](https://www.smileit.com.au/understanding-the-essential-eight-configure-macro-settings/): Today we’re looking at the third of the Essential Eight mitigation strategies, ‘Configure Macro Settings’. This follows on from our articles on 'Application Control' and 'Patch Applications'.
- [Multifactor Authentication – A Simple Step to Stronger Accounts](https://www.smileit.com.au/multifactor-authentication-a-simple-step-to-stronger-accounts/): Our cybersecurity expert Mason has a few words on the importance of Multifactor Authentication. Find out what it is and why you should use it in your business in the video above. You can also have a read through what he says in the video below:
- [Understanding the Essential Eight: Patch Applications](https://www.smileit.com.au/understanding-the-essential-eight-patch-applications/): Today we’re talking about the second of the ACSC Essential Eight cybersecurity mitigation strategies, ‘Patch Applications’.
- [Safe Data Backups with Acronis Cyber Protect](https://www.smileit.com.au/data-backups-with-acronis-cyber-protect/): So why then do so many businesses struggle to stay on top of their data backups? When was the last time you backed yours up? If you had to stop and think about it, you're not alone.
- [UniFi Protect: Scalable Surveillance Solutions](https://www.smileit.com.au/unifi-protect-scalable-surveillance-solutions/): CCTV in your workspace is essential in maintaining security and helping keep your team and property safe. Not all CCTV security systems are created equal however! Today we want to introduce one that stands head and shoulders above the rest – UniFi Protect from Ubiquiti.
- [Ubiquiti UniFi: An Overview](https://www.smileit.com.au/ubiquiti-unifi-an-overview/): Let’s get your business future ready with Ubiquiti UniFi! It’s the robust, scalable, and intuitive solution, and we’re here to make it happen.
- [The UniFi Access Control System from Ubiquiti](https://www.smileit.com.au/the-unifi-access-control-system-from-ubiquiti/): In your business, protecting your team, assets, and property is just as vital as securing your data. Access control puts you in charge of everybody entering your workplace, creating a safer environment and giving you full control over who goes where and when.
- [The Human Side of Network Security](https://www.smileit.com.au/the-human-side-of-network-security/): You’ve turned your business into a digital fortress. From endpoint protection to firewalls, anti-virus software and 24/7 monitoring, you’ve covered all bases when it comes to network security and keeping the hackers out.
- [Network Security – Why It’s Important for Businesses](https://www.smileit.com.au/network-security-why-its-important-for-businesses/): Digital connectivity is vitally important and needs to be protected. If you don’t, you’re exposed to a litany of risks, from crippling downtime to litigation-inducing data breaches. Those collectively bring high costs and powerful headaches – but thankfully, you can avoid these or at least mitigate them with network security.
- [Smile IT Named Acronis Partner of the Year](https://www.smileit.com.au/smile-it-named-acronis-partner-of-the-year/): We’ve got some exciting news to share with you - Smile IT has been named Acronis Partner of the Year! This prestigious recognition is a massive moment for our team, and we’re giving ourselves a big pat on the back right now.
- [How to Secure Your Work Mobile Devices](https://www.smileit.com.au/how-to-secure-your-work-mobile-devices/): Our working world sits in the palm of our hands. No longer are we bound to our desks – we can talk, video conference, email, send invoices, open apps, film marketing movies. All from a handheld mobile device!
- [7 Signs It’s Time to Upgrade Your Work Devices](https://www.smileit.com.au/7-signs-time-to-upgrade-work-devices/): When you’re running a business you want to get the maximum output from tools you’ve invested in. There’s a cost in upgrading to the latest laptops, tablets and other affiliated tech, but there’s also a cost in persisting with a device when it is no longer equipped to cope with your workload.
- [How an MSP Improves Compliance](https://www.smileit.com.au/msp-improves-compliance/): Compliance. Just hearing the word gets the heart rate of business owners up! It can be overwhelming, but compliance is a big factor in running an organisation. We live in an age of big data, and an important part of compliance is ensuring you protect your own and your clients data. If you fall on the wrong side of the rules, you can face big fines, legal issues, and reputational damage.
- [Cyber Attacks and Your Law Firm](https://www.smileit.com.au/cyber-attacks-and-your-law-firm/): Brisbane law firms, are you confident you’ve got the right cybersecurity defences in place? You’re entrusted with vast amounts of sensitive client information, and as a result are prime targets for cybercriminals targeting your sector at a rapidly increasing pace as. You need to ask yourself - are you doing enough to protect your sensitive company and client data?
- [Microsoft Teams Premium – Does Your Business Need It?](https://www.smileit.com.au/microsoft-teams-premium/): Enter Microsoft Teams Premium.
- [Understanding Windows 11 S Mode](https://www.smileit.com.au/understanding-windows-11-s-mode/): If you’ve recently made the upgrade to Windows 11, there’s a chance you’ve encountered Windows 11 S Mode. If you’re scratching your head about what this is, you’re in the right place. Today we’re going to explore what it is and whether your business needs it! Let's jump in.
- [What’s the Best Thing About Working at Smile IT?](https://www.smileit.com.au/the-best-thing-about-working-at-smile-it/): This is an important week for Smile IT as our merger with Trimble becomes complete and their entire team moves into our office in Tingalpa. We’re excited for new colleagues, new skills, fresh faces and the overall boost to the Smile IT community!
- [Cybersecurity and Strata Management](https://www.smileit.com.au/cybersecurity-and-strata-management/): As a strata management company, creating safe and happy communities in the buildings you manage is the goal, right? Having the right technology will be a significant leg-up towards achieving this! That’s why strata managers have embraced digital tech and managed IT support – from robust networks to controlling data and enjoying seamless communications, you get the right tools and the right support to make your job easier.
- [Strata Company IT Services: Smart, Cost-Effective Solutions](https://www.smileit.com.au/strata-company-it-services/): Anybody who has lived in an apartment block or complex will be familiar with the term ‘strata management’. Also referred to as body corporate management, strata management take care of the building or property as a whole, bridging the gap between individual unit dwellers and the shared responsibilities of the complex and its common areas.
- [The Risks of Not Upgrading to Windows 11](https://www.smileit.com.au/the-risks-of-not-upgrading-to-windows-11/): Is your business ready for this? Many are still using Windows 10 - if that’s you then it’s time to make the leap and upgrade to Windows 11 as soon as it is viable for you. Failing to do so could have negative impacts ranging from security concerns to compliance issues and all the loss of efficiency in between! Let’s review some of your business's risks from sticking to Windows 10.
- [It’s Time to Upgrade to Windows 11](https://www.smileit.com.au/its-time-to-upgrade-to-windows-11/): You can expect a serious improvement in performance when you make the upgrade to Windows 11. An overall better-optimised system offers faster load times and smoother performances plus a range of exciting features to make your work life easier and more efficient! We’re going to get into some of those in a bit, so keep reading to check them out.
- [A Managed IT Services Wishlist](https://www.smileit.com.au/a-managed-it-services-wishlist/): You deserve a managed IT services provider that’s all of the above in the coming year. If you’re looking to start afresh, or want to strengthen your existing partnership, there are a number of features you should be looking for in your tech partner. We’ve put together this Managed IT Services Wishlist to highlight what they are.
- [What is Vulnerability Scanning?](https://www.smileit.com.au/what-is-vulnerability-scanning/): To help keep your sensitive data and systems safe, a comprehensive cybersecurity plan needs to have a vulnerability scanning component. This is a method of identifying chinks in your cyber armour before hackers do, giving you the opportunity to fill in the gaps before they can be exploited.
- [Smile IT Acquires Trimble Networks](https://www.smileit.com.au/smile-it-acquires-trimble-networks/): We’re pleased to bring you some exciting news today - Smile IT’s acquisition of Trimble Networks has been made official!
- [The Risks of Sharing Business Data with ChatGPT](https://www.smileit.com.au/the-risks-of-sharing-business-data-with-chatgpt/): Whether you’re a casual or committed user of ChatGPT, you’ve no doubt been impressed by the productivity-boosting capabilities of the AI chatbot. From generating ideas to writing up emails or creating content, it’s a massive time saver that more and more people are relying on in the workplace.
- [Copilot and Microsoft Teams](https://www.smileit.com.au/copilot-and-microsoft-teams/): Microsoft’s AI chatbot Copilot isn’t slowing down, and we’re particularly enjoying its integration with Microsoft Teams. It’s a match made in collaboration heaven, and it’s changing how we interact with technology to communicate in the workplace and streamline workflows. As Copilot evolves, some exciting new features have been added to its integration with Teams that we want to look at today.
- [Cyber Security in the Mining Industry](https://www.smileit.com.au/cyber-security-in-the-mining-industry/): Hackers don’t have favourites when it comes to exploiting big companies for financial gain. They spread their net far and wide – any business with proprietary information, customer data and a need to remain operational is in the firing line.
- [Cyber Security is Everyone’s Business](https://www.smileit.com.au/cyber-security-is-everyones-business/): Welcome to Cyber Security Awareness month - this year it’s a big one, an anniversary year! It’s been 20 years since October was declared the month to raise awareness amongst individuals, businesses and government agencies about the threats to our digital world.
- [Is Your Team Cyber Security Aware?](https://www.smileit.com.au/is-your-team-cyber-security-aware/): This is why cyber security awareness training has become so important in recent years. Your team members won’t naturally have the knowledge and tools to protect themselves and your business from breaches. They need both education and support.
- [A Guide to Multi-Factor Authentication](https://www.smileit.com.au/a-guide-to-multi-factor-authentication/): One of the simplest and most effective means of locking down an account is to use Multi-Factor Authentication (MFA). Recommended by the Australian Cyber Security Centre as one of their ‘Essential Eight’ mitigation strategies, it’s a powerful means of protecting sensitive information that all businesses should consider implementing. According to Microsoft, MFA can thwart over 99.9% of account compromise attacks.
- [The Similarities and Differences Between IT and OT](https://www.smileit.com.au/differences-between-it-and-ot/): It’s a convergence that allows for an MSP like Smile IT to be involved in both IT and OT, particularly in our work with mining and industrial clients. Today we want to explore the similarities and differences between IT and OT, because doing so gives a greater understanding of what they entail and how they're shaping the future.
- [Top Features of Access Control Systems](https://www.smileit.com.au/top-features-of-access-control-systems/): Is safety and security a priority for your business? Most businesses will do all they can to keep their staff, premises and assets protected. Using access control to secure the perimeter of your worksite, whether it’s a mine site, office block or healthcare facility, is a major step towards accomplishing that.
- [10 Reasons to get CCTV at Your Business](https://www.smileit.com.au/10-reasons-to-get-cctv-at-your-business/): One of the most effective measures you can take to stamp out on-site security problems is to install a CCTV camera system on your business premises. CCTV will do more than just boost your security – it improves on-site health and safety while adding value in other unexpected ways. Whether you operate a large office, retail store, warehouse or factory, there’s a mountain of compelling reasons to install CCTV at your business and we’re going to take a look at ten of them today.
- [Six Ways Microsoft Outlook Improves Collaboration](https://www.smileit.com.au/six-ways-microsoft-outlook-improves-collaboration/): One of its staple platforms is Microsoft Outlook, the robust email client many of us couldn’t get through a workday without. Are you using it to its maximum potential though? We’re going to take a look at some handy features in Outlook that can help improve the collaboration powers of users.
- [What Data Analysis Can Do for a Business](https://www.smileit.com.au/what-data-analysis-can-do-for-a-business/): The modern business creates masses of data every day, whether it’s from industrial workplace sensors, customer transactions, social media channel engagement, or accounting records. Data analysis is the process of taking this raw data and extracting valuable insights and information out of it.
- [An Introduction to Operational Technology](https://www.smileit.com.au/an-introduction-to-operational-technology/): Digitisation has taken hold of the technology used in industrial applications, with physical operations increasingly linked to digital control systems. The link has been coined ‘Operational Technology’, or simply OT. It’s a crucial element in the modern industrial landscape and one with a symbiotic relationship with business IT.
- [Security Features of Microsoft Business Premium](https://www.smileit.com.au/security-features-of-microsoft-business-premium/): Let’s take a look at the robust security features that come with Microsoft Business Premium. These are rock-solid components that help make this tier of Microsoft 365 very appealing to businesses wanting to improve their cybersecurity posture.
- [Ten Reasons Your Business Should Use Power BI](https://www.smileit.com.au/ten-reasons-to-use-power-bi/): The trick is in taking that raw data, analysing it and turning it into actionable insights… and in that realm of trickery, we’d like to introduce you to the master magician – Power BI.
- [The Rising Risk of AI Data Breaches](https://www.smileit.com.au/the-rising-risk-of-ai-data-breaches/): In what seems like a very short time, AI has become invaluable to businesses all over the world. We rely on generative technology for everything from creating content to writing code and even scheduling our working day for us! It’s a massive time saver, and it’s becoming tricky to imagine a world where we didn’t have the innovative solutions and automation capabilities we get from AI.
- [Understanding SharePoint in Microsoft 365](https://www.smileit.com.au/understanding-sharepoint-in-microsoft-365/): With over 200-million users around the world, including 80% of Fortune 500 companies, SharePoint is nothing short of a business phenomenon. On the market since 2001, it’s evolved and adapted and grown into the go-to business intranet and collaboration tool for mid-sized and enterprise customers.
- [An Introduction to Microsoft Defender for Business](https://www.smileit.com.au/microsoft-defender-for-business/): Unfortunately, this makes them even more of a hacker target (over 50% of ransomware attacks are directed at SMBs), and as the threats get more advanced the risks of a cyber breach get increasingly higher. Microsoft has recognised this gap that SMBs face, and to help close it they offer Microsoft Defender for Business.
- [The Cost Benefits of Managed IT Services](https://www.smileit.com.au/cost-benefits-of-managed-it-services/): It’s not just about reducing operational costs – an MSP makes your organisation more productive and efficient, giving you strong ROI’s and keeping your IT costs predictable. Let’s take a closer look at the cost benefits of managed IT services.
- [What is Enterprise Architecture?](https://www.smileit.com.au/what-is-enterprise-architecture/): If your organisation is proactive about adopting digital transformation and being the most profitable version of itself possible, you’ve likely come across the concept of Enterprise Architecture, or EA. EA helps organisations prioritise their IT infrastructure to efficiently support business objectives, using the correct applications to support the right goals.
- [Welcome to the Age of the Smart Mine](https://www.smileit.com.au/welcome-to-the-age-of-the-smart-mine/): This is where modern technology comes in, with many mine sites around Australia turning into ‘Smart Mines’, such is their commitment to a digital agenda. For these mines, it’s not just the uplift in productivity and the impressive ROI the new tech delivers – there are a whole host of other benefits relating to sustainability, health and safety, efficiency and equipment maintenance.
- [Phishing on the Rise – Is Your Business Protected?](https://www.smileit.com.au/phishing-on-the-rise/): With phishing, attackers disguise themselves as trustworthy entities to deceive you into revealing sensitive information such as usernames and passwords or even credit card details! Typically carried out through email, the attacker sends a message that appears to come from a legitimate source like a bank or well-known company. They aim to trick the recipient into clicking a malicious link or downloading an attachment containing malware.
- [The NIST Cybersecurity Framework Updates to Version 2.0](https://www.smileit.com.au/nist-csf-upgrade/): At Smile IT, we’re strong believers in cyber defences built around structure and frameworks. Keeping your business secure can be daunting and overwhelming – a framework helps guide you towards better protection.
- [Data Management: The Key to Being AI-Ready](https://www.smileit.com.au/data-management-the-key-to-being-ai-ready/): Good data is well-managed data, from the collection phase through to storage and backup. It’s organised, consistent and accessible. Sounds easy, right? In today’s information age though, the sheer volume of data an organisation takes care of can be overwhelming. This is where a solid data management system is essential. Today we’ll look at data management and provide a guide to improve your company’s data landscape.
- [Ethernet over Coax: Digital Upgrades Made Seamless](https://www.smileit.com.au/ethernet-over-coax-digital-upgrades-made-seamless/): No it doesn’t, thanks to Ethernet-over-Coax (EoC) technology, which leverages existing coaxial cables to build modern networks. Our construction IT team regularly uses it to upgrade networks, and today we’d like to tell you a bit more about EoC and its’ benefits.
- [Understanding the Essential Eight: Application Control](https://www.smileit.com.au/essential-eight-application-control/): We want to talk about the first of the eight strategies today, regarded as one of the main cornerstones in the approach - ‘Application Control.’ Applications play an increasingly large role in day-to-day business operations, whether they’re web-based, cloud-based or from a third party. Staying on top of the data security threats they present, while maintaining efficiency, is an ongoing challenge. Enter Application Control.
- [Copilot and Privacy – How Secure Is This AI?](https://www.smileit.com.au/copilot-and-privacy-how-secure-is-this-ai/): AI is a productivity booster, workflow streamliner and time saver - at the same time as being a conduit for robots to steal all our data, take over the world, our jobs and our lives!
- [Is Your Business AI-Ready?](https://www.smileit.com.au/is-your-business-ai-ready/): Today we want to give a real-world view of how AI can be used in your business, and then detail steps you can take to get up to speed and AI-ready. It’s such a powerful tool if used correctly, and hopefully this will get you thinking how you can go about doing that.
- [Unified Communications: Is Managed Voice the Future?](https://www.smileit.com.au/unified-communications-is-managed-voice-the-future/): More control. Better functionality. Streamlined costs. Easy operations. Scalability. Not many businesses would turn their back on these… which explains the rapid surge of cloud-based Managed Voice Services, also known as UCaaS (Unified Communications as a Service).
- [What are Softphones and Why Does Your Business Need Them?](https://www.smileit.com.au/what-are-softphones-and-why-does-your-business-need-them/): Softphones have leapt forth in terms of usability and functionality over the last few years, and today are regarded by many as the future of business telecommunications. If you haven’t come across them yet we’re positive you will soon, as more and more companies of all sizes opt to move away from clunky desktop phone systems.
- [Microsoft Teams Features You’ll Love ](https://www.smileit.com.au/microsoft-teams-features-youll-love/): If your business is using the Microsoft 365 suite, you’ll be familiar with the revolutionary communication powers Microsoft Teams offers. This teamwork hub is an absolute game changer for collaboration in the workplace, bringing a host of features that add a massive productivity boost to your working day.
- [Ringfence Your Business to Safety](https://www.smileit.com.au/ringfence-your-business-to-safety/): How do you stay safe against this barrage of updated threat activity? Threatlocker®’s approach to application containment is an incredible start, with its Ringfencing™ offering proven in foiling hacks on multiple scales.
- [AV, EDR , MDR, NDR and XDR – Demystifying the Acronyms](https://www.smileit.com.au/demystifying-the-acronyms/): The IT world loves a good acronym, and this couldn’t be more apparent than in the cyber security space. As cybercrime evolves and the solutions to thwarting hackers become more complex and developed, the list of acronyms is growing too.
- [The Anatomy of a Hack… and How to Stay Safe](https://www.smileit.com.au/anatomy-of-a-hack/): Here’s a sobering stat from IBM: on average it takes a company 197 days to discover they have been hacked. Once discovered, it takes 69 days to contain the breach.
- [Five Signs Your Business is Ready for an IT MSP](https://www.smileit.com.au/five-signs-your-business-is-ready-for-an-it-msp/): At some point, most small and medium businesses reach a tipping point where in-house IT doesn't become a viable option. Your business operations demand more from your IT than you can provide. When this happens, partnering with an MSP can be a game changer that facilitates unforeseen growth and improved productivity. Today we're going to look at what an MSP is, and what some of the tell-tale signs it's time to enlist one are.
- [Why Microsoft 365 Business Premium is Worth the Upgrade](https://www.smileit.com.au/why-microsoft-365-business-premium-is-worth-the-upgrade/): Are you learning how powerful the Microsoft 365 suite is for the first time? Or maybe you’ve already boosted productivity and streamlined operations with a Microsoft 365 Basic or Standard subscription? Wherever you’re at in your Microsoft 365 journey, you’ll be blown away when you realise how much extra value you get from upgrading to a Business Premium subscription. Enhanced security and safer collaboration will have your productivity peaking whilst ensuring you’re fortified against the latest cyber threats – now that’s worthy of an upgrade!
- [Microsoft 365 Copilot – The Future of Productivity!](https://www.smileit.com.au/microsoft-365-copilot/): Microsoft’s latest productivity tool has got us pretty excited in the Smile IT office! Copilot has the potential to be a massive time saver for everybody from large enterprises to freelancers, marking a huge step forward in how we interact with the software we use. Let’s take a look at what it is and the benefits it’ll yield for organisations who use the Microsoft 365 suite.
- [Cyber Liability Insurance – What You Need to Know](https://www.smileit.com.au/cyber-liability-insurance/): But with cybercrime reports to the ACSC up 23% in the last year (with one report every six minutes), it’s clear that many cyberattacks are happening and they’re likely to happen to you. For businesses in Australia, mitigating this risk has become a crucial aspect of operational strategy. One method of doing that is Cyber Liability Insurance. We want to shine a bit of a spotlight on that for you, providing information that’ll help you decide whether it suits your business or not. Let’s start by looking at exactly what it is.
- [10 Steps to ‘Clean Up Your Computer’](https://www.smileit.com.au/10-steps-to-clean-up-your-computer/): As January is officially “Clean Up Your Computer” month, there’s no better time to give your computer an extra bit of love and care. We’ve put together a list of easy tasks you can do to keep it clean and operating efficiently. Check them out!
- [Exciting News: Smile IT Acquires RVC ICT](https://www.smileit.com.au/smile-it-acquires-rvc-ict/): We’re thrilled to bring you news today about a significant milestone for Smile IT.

## Pages
- [Thank you](https://www.smileit.com.au/thank-you/): We appreciate you getting in touch! A member of the Smile IT team will get back to you soon. In the meantime, check out our recent blog posts below.
- [General Terms and Conditions](https://www.smileit.com.au/gen-tcs/): General Terms and Conditions Please click the below button to access the Smile IT Terms and Conditions. Terms and Conditions
- [It Services for Accountants](https://www.smileit.com.au/it-services-for-accountants/): The accounting industry has seen mainstream adoption of cloud-based services. The shift to online has streamlined how accountants do their work and communicate with their clients, with cloud accounting software such as Xero fast becoming the industry standard. This level of adoption needs IT support, which is why Smile IT’s managed IT services for accountants are so important. 
- [Real Estate Managed IT Services](https://www.smileit.com.au/real-estate-managed-it-services/): If you’re in the property or real estate industry, leveraging technology is essential to stay competitive. Smile IT’s real estate IT support service offers a range of solutions to improve your communications, strengthen data security, streamline processes and lower costs. You take care of selling houses, we’ll make sure your technology supports you in doing that. To start enjoying progressive IT solutions that make your work life easier, get in touch today.
- [Retail It Services](https://www.smileit.com.au/retail-it-services/): A managed retail IT services provider like Smile IT will help you ride the wave of digital transformation, ensuring your technology is modern and suited to your business functions. Our cybersecurity functions protect your customer data, and we take over the management of your physical and digital technology. We make technology work for you, taking the stress out of it and keeping your retail business ahead of the tech curve. 
- [Hospitality It Services](https://www.smileit.com.au/hospitality-it-services/): In the hospitality industry, customer service is everything. Your IT ecosystem must support a seamless and immersive guest experience. Reliable hospitality IT services provide a backbone to build customer loyalty and a solid reputation. In a crowded industry, reputation is everything. You need the right tech solutions on your side. 
- [Government It Support](https://www.smileit.com.au/government-it-support/): Government agencies rely heavily on technology to deliver essential services, safeguard sensitive data and keep their operations running smoothly and efficiently. At Smile IT, we have an exceptional understanding of this role that IT plays in government operations, and offer specialised Managed IT Services that can be tailored to an agency’s security requirements and unique needs.
- [It Support For Schools](https://www.smileit.com.au/it-support-for-schools/): IT problems at your school, college or university are going to lead to a lot of frustrated students and staff members. Technology for schools has progressed rapidly, and educational institutions are more dependent than ever before on reliable, fast networks.
- [It Support For Franchises](https://www.smileit.com.au/it-support-for-franchises/): If you’re a franchiser, you know the importance of consistency. Your branding needs to be spot-on across all your outlets or branches, as does your service quality.
- [It Management For Strata](https://www.smileit.com.au/it-management-for-strata/): Are you a strata management company looking for ways to elevate your strata community? A surefire way to do that is by offering seamless, future-proof technology. Robust and fast networks can improve the standard of living for your residents, while tailored IT services simplify and speed up your operations.
- [Construction It Support](https://www.smileit.com.au/construction-it-support/): The construction industry is a mass of moving parts that all need to work in synchronicity to keep projects on time and budget. At the heart of this lies your construction IT infrastructure, a cornerstone of many functions, from the admin department to the building site. 
- [Law Firm It Support](https://www.smileit.com.au/law-firm-it-support/): Efficiency, security, and compliance are all important priorities for a law firm. You need an IT infrastructure that supports you in this, and an IT company that understands the intricacies of your industry. The Smile IT team has extensive experience in the legal arena, and has developed specialised IT support services for legal professionals. 
- [Oil And Gas IT And OT](https://www.smileit.com.au/oil-and-gas-it-and-ot/): With most of Australia not covered by the standard mobile network carriers, getting reliable connectivity in remote areas can be difficult. Oil and Gas companies trying to run efficient, safe and productive operations off the beaten path have a hard time finding a network solution that suits their unique IT and OT (operational technology) requirements.
- [Careers At Smile It](https://www.smileit.com.au/careers-at-smile-it/): Are you an out-of-the-box thinker? A progressive professional with a great work ethic? A friendly tech junkie who loves being part of a hard working team? Then you’re going to fit right in at Smile IT! Come be a part of Brisbane’s favourite IT solutions company. 
- [Charity Projects](https://www.smileit.com.au/charity-projects/): “We make a living by what we get, we make a life by what we give.”
- [Iso 27001 Certified](https://www.smileit.com.au/iso-27001-certified/): You entrust a managed service provider with the lifeblood of your business: your company and client data. It’s imperative they safeguard this information, creating a fortress around your business systems and processes. How do you know your MSP is going to do a good job of safeguarding your data? You need to look for quality assurance. And quality assurance in information security doesn’t get more powerful than ISO 27001. Which is why Smile IT have spent the last few months going through the ISO27001 certification process, so that our clients and potential customers can see the extreme level of commitment we have towards information security management.
- [Power Bi Consultants](https://www.smileit.com.au/power-bi-consultants/): Power BI is a business intelligence tool that helps you unlock your data, creating optimised data visualisations, dynamic dashboards and streamlined reporting capabilities.
- [It Governance](https://www.smileit.com.au/it-governance/): Do you feel in control over your IT environment? Are you completely certain your business isn’t exposed to any significant IT risks? Our IT governance service is a strategic offering based on the globally recognised COBIT standards. We analyse your existing IT processes and prioritise those that need attention. We then implement the improvements and provide assurance they’re operating correctly. Whether you’re in Brisbane or across Australia, you have the option of selecting preferred processes for implementation from the Smile IT Governance Pack. This allows you to work to a current budget and plan future improvements.
- [Cloud Solutions](https://www.smileit.com.au/cloud-solutions/): The continued development of cloud computing has changed the IT landscape forever. Cloud computing has the potential to revolutionise how you do business, thanks to the increased levels of agility, security and scalability it offers. You can modernise your business within budget by migrating to cloud services. If you want more information about cloud solutions Brisbane managed IT services provider Smile IT has the answers for you. Call us today, make the switch to cloud services and you’ll never look back.
- [Virtual Cio](https://www.smileit.com.au/virtual-cio/): An established virtual CIO will be a business expert as well as a technology consultant, able to provide you with high-level strategic advice. Brisbane VCIO Smile IT will sit down with you to understand your business better, and then guide you down a path of aligning your goals with the correct level of information technology. We understand how to leverage the technology out there to best support your business, guiding you through a crowded vendor marketplace.
- [It Consulting Product Suite](https://www.smileit.com.au/it-consulting-product-suite/): Our IT consulting team can help you leverage technology to drive growth, improve efficiency, and save money. We help your bottom line by helping you understand how to use technology to improve strategic and operational business outcomes. We want to streamline your operations, so you can enjoy the synergistic outcomes of a well-planned IT strategy!
- [IT Consulting](https://www.smileit.com.au/it-consulting/): Need to solve a business problem through the application of technology? Our Brisbane IT consulting team has designed, implemented and managed IT projects for a wide range of organisations in Brisbane and beyond. With technical backgrounds (Software Design and Development, ERP, IT infrastructure) complemented by significant management experience, they’re equally at home in corporate environments or small and medium size enterprises (SME’s). Our practical and pragmatic approach to problem solving combined with LEAN practices ensures quick, cost-effective delivery and more value for you.
- [CCTV Installations Brisbane](https://www.smileit.com.au/cctv-installations-brisbane/): Secure your business property with Smile IT’s professional CCTV installations Brisbane wide! Our team of expert security technicians will provide cutting-edge surveillance custom-designed to keep your location safe. Our state-of-the-art CCTV systems are feature-rich, using professional camera brands and our expert installation knowledge for a cost-effective security solution. Get in touch today for a no-obligation quote.
- [Access Control Brisbane](https://www.smileit.com.au/access-control-brisbane/): Keep your business premises, staff, clients and valuable assets safe and secure with an advanced access control system from Smile IT. Traditional locks make way for digital access solutions like keycards, fobs and mobile apps, giving you flexibility and control over who enters and leaves your worksite. Get in touch below and let’s figure out how to secure your entry points and streamline your security!
- [Remote Communications](https://www.smileit.com.au/remote-communications/): Smile IT specialises in high-grade remote communications solutions. We deliver robust and clear connectivity that meets the needs of the mining, oil and gas, energy and construction industries. Click the button below to get in touch!
- [Operational Technology](https://www.smileit.com.au/operational-technology/): Modern industry surges forward, and Operational Technology, or OT, helps keep those wheels turning.
- [Smiletel Business Telecoms](https://www.smileit.com.au/smiletel-business-telecoms/): At our telecommunications arm, SmileTel, we supply next generation business telecoms solutions that keep up with the digital age. SmileTel’s Business Cloud Voice Plans are more affordable than traditional business phone systems and have added features and benefits. We can do an assessment of your internet and accessibility needs and then provide a compelling value proposition. You’ll enjoy lower communication costs, more phone features and local and trusted support.
- [Essential Eight](https://www.smileit.com.au/brisbane-cybersecurity-experts/essential-eight/): Whether you’re at SME or enterprise level, you want a cyber-resilient organisation, and proactive defence against cyber threats is key. Recommended by the ACSC (Australian Cyber Security Centre) for all Australian businesses, the Essential Eight is a collection of mitigation strategies that form a baseline for your cybersecurity. Adopting them will help your business stay ahead of the constantly evolving threat landscape. Smile IT is here to make compliance with the Essential Eight easy and seamless. Here’s how.
- [Penetration Testing](https://www.smileit.com.au/brisbane-cybersecurity-experts/penetration-testing/): Penetration Testing, also known as Pen Testing or ethical hacking, is an advanced means of identifying vulnerabilities before they’re exploited. It’s a powerful way to safeguard your business and customer data, your systems and your compliance.
- [Brisbane Cybersecurity Experts](https://www.smileit.com.au/brisbane-cybersecurity-experts/): The work landscape is changing, and businesses around the world are increasingly vulnerable to hackers and cyber crime. A digital transformation is underway as remote work becomes more prevalent and there’s more reliance on cloud networks and communication and collaboration tools.
- [Salto](https://www.smileit.com.au/salto/): Salto is a global pioneer in electronic access control, identity management and locking technology. Their customised access solutions are scalable and secure, catering to the diverse needs of businesses and worksites in a user-friendly way.
- [Cambium Networks](https://www.smileit.com.au/cambium-networks/): Cambium Networks is a top-tier wireless networking solutions provider, helping connect more people worldwide with their flexible and scalable solutions. At Smile IT, we understand the power of connectivity when it comes to transforming businesses and worksites.
- [Rajant](https://www.smileit.com.au/rajant-queensland-partner/): Smile IT is proud to be a Rajant Queensland Partner and offer this ground breaking tech to industry across Australia. Get in touch today for more information. 
- [Acronis Brisbane Partner](https://www.smileit.com.au/acronis-brisbane-partner/): Global technology mega-company Acronis has its corporate headquarters in Switzerland and International HQ in Singapore. Providing unified data protection and cybersecurity solutions, they help users overcome the safety, accessibility, privacy, authenticity, and security we face in the digital world. As an Acronis Brisbane partner and Gold Service Provider, Smile IT brings their unique brand of cyber protection to Australia. 
- [Dell Brisbane Partner](https://www.smileit.com.au/dell-brisbane-partner/): Smile IT loves to be associated with excellence, which is why we love being a Dell Brisbane partner.
- [Cisco Brisbane Partner](https://www.smileit.com.au/cisco-brisbane-partner/): In the relatively short lifespan of global networking, Cisco has become something of a ‘head of the family’. They develop and sell hardware, software and services for telecommunications and networks, with a focus on ‘creating a world of potential through technology.’ Their commitment to progress, efficiency and enhancing communication makes Smile IT proud to be a Cisco Brisbane partner. 
- [Ubiquiti](https://www.smileit.com.au/ubiquiti/): If you know about building networks, you would have heard of Ubiquiti. This consistently progressive company pushes the boundaries of tech, creating quality products allowing us to build world-class wired and wireless networks. Smile IT is proud to be an Ubiquiti Brisbane partner, giving our Australian customers access to their innovative and varied range of products.
- [Yealink](https://www.smileit.com.au/yealink/): Yealink is the world’s number 1 SIP desktop phone supplier, active in more than 140 countries and regions globally. Smile IT are a Yealink Brisbane partner, able to bring you the leading business telecoms devices available on the market today. We truly believe  these are the best phones for our customers and are excited to enhance your business communications with them. 
- [Ingram Micro](https://www.smileit.com.au/ingram-micro/): Global wholesale technology distribution company Ingram helps businesses work smarter through their technology and value-added services. Their aim is for businesses to maximise the value of their technology, become more efficient and improve their market competitiveness. As an official Ingram Micro Partner, Smile IT is excited to help facilitate this for you. 
- [Google](https://www.smileit.com.au/google/): When it comes to tech giants, they don’t come bigger than Google. This Silicon Valley success story have not only dominated search rankings for years, they’ve been at the forefront of developing cloud technology. As a Brisbane Google Partner Smile IT can link you with their range of services, high-end physical tech products and cloud solutions.
- [Microsoft Azure](https://www.smileit.com.au/microsoft-azure-brisbane-partner/): Microsoft is at the forefront of delivering cloud-based technology to businesses around the world, with Azure certainly fitting into this trend of excellence. This powerful service gives you access to powerful computing infrastructure that previously would have been financially out of reach to most businesses. Smile IT is a proud Microsoft Azure Brisbane Partner.
- [Microsoft Teams Brisbane](https://www.smileit.com.au/microsoft-teams-brisbane/): As an official partner of Microsoft in Brisbane, Smile IT would love to introduce Microsoft Teams to your business. This is the collaboration tool that’s revolutionising how we interact within our organisations. It makes remote work easy. It makes teamwork easy. Ask us how. 
- [Microsoft](https://www.smileit.com.au/microsoft/): One of the world’s most successful multinational tech organisations, Microsoft has risen to even greater prominence since it turned its focus to cloud computing. With Microsoft 365 rapidly changing how we communicate, collaborate and educate within our businesses, Smile IT is proud to be a Microsoft partner in Brisbane.
- [Smile It Team](https://www.smileit.com.au/smile-it-team/): At Smile IT we believe that people should love what they do, and the environment they do it in! We try create an enjoyable space that promotes cohesion and support among team members. This means our employees are goal-focused, energetic and value team membership.
- [AI Brisbane Consulting](https://www.smileit.com.au/ai-brisbane-consulting/): There’s a lot of noise out there when it comes to AI for business. At Smile IT, we want to help you cut through that and land on AI usage that truly enhances what you do. The type that saves man-hours and elevates capabilities. Then we help you implement it correctly, with the right governance in place to ensure ongoing compliance and security.
- [Anthropic Partner](https://www.smileit.com.au/anthropic-partner/): Anthropic is one of the world’s leading AI companies and the team behind Claude – the AI assistant built to be reliable, interpretable and genuinely useful in a business context. 
- [Mining Industry IT](https://www.smileit.com.au/mining-industry-it/): The mining industry needs reliable communications and fast connectivity, no matter how remote a mining site is. Sound impossible? Smile IT makes it possible, thanks to our technical expertise and years of experience in mining industry IT, helping mining companies improve their remote communications. We understand the importance of safety to mining operations, we’ve got the certifications and we’re not scared of a bit of heat. For a mining industry IT service provider who’ll keep your technology seamlessly aligned with the expansion of your mining company, please get in touch.
- [Contact Us](https://www.smileit.com.au/contact-smile-it/): Whether you need proactive IT support, cutting-edge cybersecurity, or strategic tech solutions, Smile IT is here to help. We provide expert IT Support Brisbane businesses trust to keep their operations running smoothly. Use one of the forms below to get in touch, or give us a ring on 1300 766 720.
- [Blog](https://www.smileit.com.au/blog/)
- [About Us](https://www.smileit.com.au/about-us/)
- [Managed service provider](https://www.smileit.com.au/managed-service-provider/): Smile IT is a premier provider of Brisbane managed IT services, offering support plans to keep your business running smoothly and securely.
- [Home](https://www.smileit.com.au/): Smile IT offers all-inclusive IT services focused on your success and growth. This is reliable IT support Brisbane businesses trust – always there when you need it and scaling upwards as you grow.
- [Privacy Policy](https://www.smileit.com.au/privacy-policy/): 1.1. Smile IT Pty Limited respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information. 1.2. "Personal information" is information we hold which is identifiable as being about you.
- [Sample Page](https://www.smileit.com.au/sample-page/): This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: