Peter DrummondDirector, Manager, Client Relations and Solutions Architect
Peter has been passionate about computers and technology since childhood. From a young age he helped his brother found IT companies in Africa that have become hugely successful. After moving to Australia in 2001 and Qualifying with a Diploma of IT Admin and Project Management he recognised the lack of decent IT Support in the SME space. After sub contracting and being a Sole Trader he founded Smile IT in 2006.
Peter has grown the Smile Business Group 20% year on year to be one of the premiere Technology and Business consulting companies in Brisbane. Working with a diverse client base ranging from the top Australian publicly traded corporations, Nasdaq listed companies seeking support in APAC to many vibrant local small and medium sized businesses through out Australia.
” I am a big advocate for creating partnerships with my clients based on honesty and integrity. Looking at opportunities where we can mutually benefit from each others services.”
” Our success and growth has been based on providing clients a strong IT strategy coupled with a good knowledge around providing and designing Solutions for businesses, schools and Non For Profits. We have managed to cut IT Spend and increase efficiency using cloud technologies. I am managing a team of well trained cloud integrators and cloud solutions architects. Our core focus is to provide a one stop shop for your business. Under our different brands Smile IT, Smile Tel and Smile Business Consulting we are able design, implement, connect, consult and support your business. ”
Peter JonssonDirector & Consultant
Peter is a highly successful businessman who brings over 15 years experience into SmileIT. Throughout his business career he has held management roles in Commercial and Business Banking with Australia’s largest financial institutions. Peter has both extensive business and finance experience through positions of financial controller and General Manger for small and medium sized businesses with multiple office locations. Peter has helped businesses save tens of thousand of dollars, discover hidden cash flow, improve efficiencies and realise greater profits through simple but effective strategies and solutions. His success stories reinforce his business and finance acumen.
Peter is a man you can trust and he guarantees you that his services will provide value and a return on your investment.
Matthew HeynekeService Desk Manager
Matt has been working with SmileIT for close to 5 years as the Senior Engineer in the Brisbane office as well as acting as an account manager for our Brisbane clients. Matthew specialises in setting up and maintaining Windows Server and Network environments in the SMB Sector, as well as maintaining customer relations with all our clients. Matt is an integral part of the team bringing invaluable customer service skills to the business.
Lauren DrummondAdministration Manager
Lauren brings a wealth of skills in dealing with clients, staff and accounts. Laurens primary role is Admin/Accounts Manager of which she has had over 15 years’ experience. As a directors wife and busy Mum of 2, Lauren manages home and work, clients and staff with her capable and caring nature. Keeping a close eye on the financial situation Lauren also takes great interest in the wellbeing of the business.
David SquiresService Dispatch Manager
David has over 21 years experience in the IT industry. Originally from Geelong, David joined the Smile IT team in early 2016 after moving to Queensland to enjoy our wonderful weather!
David has previously held senior IT roles in Melbourne dealing with large organisations and managing the IT infrastructure for a large number of users.
David is responsible for managing all customer service enquiries and ensuring that the appropriate Smile team member is assigned to resolve these customer enquiries. Be sure to say “Hi” to David when calling Smile IT.
Kramer joined the Smile IT team in early 2016. Kramer has a great depth of experience in working in small business and a good understanding of business systems including Office 365, SharePoint, Silverpeak and ServiceM8.
As the youngest Smile IT team member, Kramer keeps the rest of the team up to date with whats going on in the Pokemon Go world, the latest music, fashionable hairstyles and shoes.