“I spent nearly 3 days being passed from pillar to post to resolve a simple issue that cost me thousands in lost revenue, a similar issue arrived after being supported by Smile IT … it was resolved in a matter of minutes”

Gary K – Director
“Smile IT rescue is simply amazing; it’s like having an engineer sitting next to me all day, one click and you’re there. Thanks guys” 

Rob C – Dentist
“It’s a little scary when they call to say “this was broken, but we’ve fixed it”, and you haven’t even noticed.”

Denzel R – Accountant
“IT Support invoices from our previous company fluctuated dramatically. It was impossible to manage the cash flow implications of this. We even considered hiring our own staff to level out the costs before we talked to Smile IT. Hassle Free+ works for us. The IT is well managed and so is the cash flow.”

Ryan E – Property Developers
Our experience with Smile IT ranges from discussions at the inception of IT systems, through to purchase, installation and ongoing support and maintenance.  Smile IT endeavours to find the most cost effective and efficient solutions to any of our IT issues.  Link Trading have utilised all Smile IT services and highly recommend them to any organisation.

Alison Griffin
Link Trading (Qld) Pty Ltd
The complexity within Information Technology in today’s market place requires business people, more than ever, to have total confidence in their IT support. In my world of financial advising, we are now committed to, and therefore dependent on, cloud and other web based technology to deliver superior service levels to clients.

Over the past 10 years, I have used a number IT companies that have provided, at best, adequate levels of service but none have really inspired high levels of confidence. I am very pleased to say though that Peter and his team at Smile IT have been the stand out exception to my previous experience. Since engaging Smile IT over 12 months ago, I have developed complete confidence in their ability to react quickly and expediently as well as being pro-active in contending with our IT needs and that inevitable emergency. I trust them without question which is a great place for us to be, finally.

Ian Auld, Director
FinGuard Financial Planning Pty Ltd
CoalMont Pty Ltd is an Australian private company focused on the exploration and development of the Michel Creek Hard Coking Coal Project located in the Crowsnest Coalfield in British Columbia, Canada. CoalMont aims to become one of Canada’s leading exporters of high quality hard coking coal. Our Australian office is located in Brisbane. Upon setting up our office here in Australia we used Smile IT to set up our IT network and link both our offices located in Canada and Australia.

We were very pleased with their service, communication and job they completed for us. Peter Drummond and his team set up our Virtualized Dell Rack mount Servers, Sonic Wall remote access security, Fibreoptic links and Cloud hosted email. We are continuing to use them and their Managed Services which includes 24/7support, security, and management of our satellite operation in Canada.
We appreciate their advice and the knowledge they directed to us in getting us set up and know that they will continually make sure our systems and technology keep up with the times.

Thanks Smile IT.