what is a chief security officer

What is a Chief Security Officer?

The role of the Chief Security Officer, or CSO, is growing in importance in Australia. Once reserved for large corporate organisations, today businesses of all sizes are starting to incorporate this role. It’s a sign of the importance of online security, and the growing hyper vigilance around keeping business data…
Read More
cyber security audit

A Cyber Security Audit Case Study

Smile IT recently undertook a Cyber Security Audit for one of our clients, with an aim to evaluate the effectiveness of their cyber defence controls. This case study is designed to provide an idea of how we adapt our audit approach to individual companies. The aim is to provide relevant…
Read More
The NBN Five Fibres

What is the NBN: The Five Fibres and More

OK, we get it. The National Broadband Network is a beast to get your head around. I was trying to explain to my Grandma how the NBN and its fibre connections work, and she thought I was talking about a new way of making tee-shirts. So for Grandma’s sake, and yours, this…
Read More
Mobile Workforce Benefits

7 Benefits of a Mobile Workforce

The days of punching in, staring longingly at a clock for exactly 8 hours and then punching out are fading into the past. Today’s workforce is a mobile, agile mega-mix of working from home, taking calls on the run and even putting in some business hours when on holiday. Should…
Read More
On-premise backups

When to Use On-Premise Backups

As a business owner, the most important thing to you is that your company runs efficiently and smoothly, no matter the circumstances. Data backup is a huge part of this – you don’t want to be left high, dry and without your company data if you have an IT failure.…
Read More
Goodbye ISDN Hello Cloud PBX

Goodbye ISDN, Hello Game-Changing Cloud PBX

ISDN is ending and businesses around Australia are turning to Cloud PBX. Enough acronyms for you? SmileTel is here to make sense of it all for you (hint: it’s all about phones!) What is ISDN? ISDN stands for Integrated Services Digital Network. It’s a network of copper cables that has…
Read More