Moving Office? An MSP Can Help!
It’s not uncommon for a business to move office. In fact, on average it happens every 8-10 years. It’s a chance to expand, upgrade and start a fresh chapter of progress, so don’t put off the move because of the work involved. It’s worth the effort! Shifting your IT infrastructure is a huge part of […]
What is Digital Transformation?
No doubt you’ve heard the phrase ‘digital transformation’ at your workplace or in the media or perhaps even from your IT company. It’s gained traction over the last couple of years as the ‘work from home’ movement really took shape and companies had to start looking at making their tech work for them. If you’re […]
How Microsoft 365 Enhances Your Remote Work Capabilities
The last couple of years have been tricky for businesses the world over, and our workspaces have evolved as a result. The buzzword you’ll often hear now is “hybrid office”. It’s a term that incorporates the mobile workforce so prevalent amongst companies today thanks to pandemic-induced lockdowns. As we re-adjust to work life post these […]
What is a Chief Security Officer?
The role of the Chief Security Officer, or CSO, is growing in importance in Australia. Once reserved for large corporate organisations, today businesses of all sizes are starting to incorporate this role. It’s a sign of the importance of online security, and the growing hyper vigilance around keeping business data secure. We’re going to dive […]
Why Your Brisbane Real Estate Agency Needs Managed IT Services
Being a real estate agent is a pressure-filled job. You have to convince people that you’re the right person to sell what is probably their biggest life investment. So you want them to trust you and you want to come across as seamlessly professional in all your interactions with them. To portray yourself as reliable […]
A Cyber Security Assessment Case Study
Smile IT recently undertook a Cyber Security Assessment for one of our clients, with an aim to evaluate the effectiveness of their cyber defence controls. This case study is designed to provide an idea of how we adapt our assessment approach to individual companies. The aim is to provide relevant results and recommendations that strengthen […]
A Cyber Security Checklist for Your Company
Cyber security breaches come in all shapes and sizes. Your mind will generally race to images of clandestine geniuses huddling over a computer hacking businesses just for the heck of it. Hackers are definitely a big problem, and they target businesses of all sizes. Don’t think because you’re a SME you’re exempt from the attention […]
What is the NBN: The Five Fibres and More
OK, we get it. The National Broadband Network is a beast to get your head around. I was trying to explain to my Grandma how the NBN and its fibre connections work, and she thought I was talking about a new way of making tee-shirts. So for Grandma’s sake, and yours, this blog is going […]
7 Benefits of a Mobile Workforce
The days of punching in, staring longingly at a clock for exactly 8 hours and then punching out are fading into the past. Today’s workforce is a mobile, agile mega-mix of working from home, taking calls on the run and even putting in some business hours when on holiday. Should we be comfortable with our […]
Case Study: Managed IT Services for a Mining Corporation
In August 2017 our client, a mining corporation, requested we put in a proposal to manage their mine site IT. This is a project case study of what followed. From that proposal, they engaged us to take over the management and support of their IT, Infrastructure and Telecoms from their existing IT provider, who didn’t […]