There’s a lot of noise out there when it comes to AI for business. At Smile IT, we want to help you cut through that and land on AI usage that truly enhances what you do. The type that saves man-hours and elevates capabilities. Then we help you implement it correctly, with the right governance in place to ensure ongoing compliance and security.
We’re Brisbane-based Anthropic and Microsoft Partners, with ISO 27001 certification in information security to back it up. When it comes to inputting data into AI, we can walk the talk.
Not sure where to start? We offer various free AI assessments that give you a snapshot of where your business currently sits on its AI adoption journey. By answering a few questions, we will understand how your Microsoft environment is set up, whether your security and governance are in good shape, and what your next steps are. Get in touch with us today and we’ll walk you through the appropriate assessment at no charge.
From strategy and governance through to agents, automation, and custom builds, we help Brisbane businesses adopt AI safely, confidently, and in a way that actually moves the needle.
We review your systems, pinpoint gaps, and recommend the AI tools best suited to your business goals.
We secure your Microsoft 365 environment with layered controls so only the right people and systems have access to the right data.
We identify where agents will have the biggest impact, then build, deploy, and train your team to run with them.
We map your repetitive, time heavy tasks and rebuild them in Power Automate so they run on their own.
We design a role-based training framework that helps every team confidently use AI in their day to day work.
We scope your unique requirements and build bespoke AI solutions when off-the-shelf tools won’t cut it.
There’s no shortage of AI platforms out there, so choosing the right one to support your business objectives is key. Our expert AI consultants will walk you through the options, evaluate for best fit, and ensure whatever you land on delivers a real return on investment.
Copilot · Azure OpenAI · Power Automate · Microsoft 365
Best For: Microsoft-first organisations
A strong starting point for teams already using Outlook, Teams, SharePoint, OneDrive, and Microsoft 365. Focused on permissions, governance, productivity, and secure rollout within already familiar tools. With Anthropic Cowork embedded in Copilot, it becomes even more compelling, adding advanced capability in the same secure, governed environment.
Claude · Claude API · Custom workflows · MCP-style integrations
Best For: Document-heavy work, complex reasoning & customised workflows
Useful for teams that need strong reasoning, long-context review, drafting, comparison, or more tailored workflow experiences. Suits policy, legal, proposals, research, project documentation, and internal knowledge work, but worth comparing against what Microsoft can already do more simply and securely.
OpenAI · ChatGPT · Manus · Grok · Specialist SaaS tools
Best For: Familiar tools or specialist use cases
Sometimes the best platform is the one your key users already understand, or the specialist tool that fits a particular workflow. We help you assess whether the tool is safe, useful, governable, and commercially worthwhile.
Open-source frameworks · OpenClaw · Hermes · Llama · Australian-hosted
Best For: Regulated, sensitive, or high-control environments
Unlike other AI models, a local LLM runs directly on your own devices, rather than the cloud, this means your data never leaves your network. This is hugely appealing for businesses dealing with sensitive or private information, and has the added benefit of running completely offline once set up.
As your AI partners, we will help you build a clear strategy, a solid data foundation, and custom automations that deliver actual value into your business.
Free assessments that evaluate how ready your business is for AI. Looks at your business strategy, environment, and gaps in your data security.
We'll engage with your team to complete a deeper technical assessment, roadmap, and practical toolkit to define the right next steps.
We build a secure, scalable foundation and minimise risks that ensures your chosen AI platforms operate within clear boundaries.
Design and deliver custom agents, automations, workflows and team specific AI solutions that delivers actual business value.
With a strong foundation in place, we will roll it out across your business, upskilling teams and providing ongoing AI support.
Smile IT is ISO 27001 certified for information security, the global standard for protecting and managing data. We take security seriously, especially with AI.
Sensitive company and client information stays within your tenancy, never siphoned off to third-party LLM training data.
We ensure the right guardrails and governance are in place before go-live, so secure AI use is built in from day one, giving you peace of mind from the start.
If you are wondering whether AI makes sense for your business right now, that’s exactly the right question to be asking.
Click the button below and fill out the ‘Projects & Consulting’ form to get in touch with our team. We offer free AI readiness assessments to get you started on the right track.