SUPPORT AND SERVICES
The construction industry is a mass of moving parts that all need to work in synchronicity to keep projects on time and budget. At the heart of this lies your construction IT infrastructure, a cornerstone of many functions, from the admin department to the building site.
From communications to planning to taking good care of your customer data, you want a tech infrastructure that supports your fast-paced business model. Smile IT is here to provide that service to you. Read on and discover why we’re Brisbane’s best construction IT support provider.
If you’ve got an IT problem on your construction site or office, you want it solved fast. We can offer you lightning-fast support at all times, with an expert and experienced managed IT services team on hand to deal with your technology challenges. Our goal is for your business to operate without any IT downtime at all, and here’s how we go about achieving that:
- Australian-based help desk. Our Brisbane team understands the context of your work environment and can communicate clearly about your IT queries.
- Easy to use customer portal.
- 24/7 monitoring of your IT systems.
- On-call availability to deal with urgent issues.
- Ability to assist remotely or on site.
Everybody knows you need the right tools for the job in construction. What if you don’t understand IT though? How are you going to pick the hardware and software you need for your tech environment?
When Smile IT becomes your managed service provider, we take the stress of vendor management out of your hands. We’ve cultivated strategic partnerships with world leading suppliers of technology products and services, from Microsoft to Ingram Micro, Dell and Rajant.
Our team will decide on the appropriate tech stack for your business, matching your business needs to the right tools. We then take the management of these tools out of your hands, ensuring there are no interruptions to important subscriptions and that everything is kept up-to-date and secure. You pay a single monthly fee to Smile IT, and we take care of everything else!
Modern buildings require modern cabling and networking solutions! Most new buildings, particularly large commercial ones, come with their network infrastructure pre-installed before occupancy. This will include the cabling, plus data hubs and routers, which all need to be selected and correctly installed to provide a rock-solid foundation for the various networks the building will host.
Smile IT provides fibre-optic and ethernet cabling solutions for new builds in the construction industry. We can also set up high-speed wireless networks that can support hundreds or thousands of devices. If you’re a construction company looking for industrial cabling and network building solutions, we’re here for you!
BENEFITS OF SMILE’S CONSTRUCTION IT SUPPORT
CONSTRUCTION IT CYBERSECURITY
Construction companies deal with big budgets and sensitive client data. That information is like a shining beacon to cybercriminals, and the threat of getting hacked is a constant one. You want a cybersecurity plan that keeps your data safe, preventing unauthorised access to the inner workings of your business. Managed IT services for construction are the answer.
LEVERAGE THE CLOUD
Cloud computing can revolutionise how you do your business, reducing your reliance on expensive hardware and streamlining your business processes. It’s perfect for construction companies running multi-site operations that require smooth collaboration between team members. Access to business and admin processes can be fast and location independent.
FLAWLESS BUSINESS TELECOMS
At the heart of efficiency and good customer service lies the ability to communicate clearly and effectively. As your construction IT provider, Smile IT can help you select and manage your telecommunications providers. We have partnerships with the major providers and can offer you easy access to high-speed internet via wired, wireless and satellite services, no matter how remote your site is.
There are a whole lot of rules and regulations in the Australian construction industry, and construction IT is no exception. There’s a lot at stake here, because you don’t want to end up on the wrong side of the cybersecurity regulations if you compromise your client data in any way. A construction IT expert will ensure compliance at all times, freeing you up to focus your energy elsewhere.
CONTACT THE CONSTRUCTION IT EXPERTS
Construction companies looking to up their tech game, give their communications a boost and improve operational efficiency should get in touch right away!