IT SOLUTIONS TO SMILE ABOUT!

Name: Smile IT
Address: 5/28 Metroplex Avenue, Murrarie, Brisbane, Queensland, 4172, Australia
Telephone: 1300 766 720
Price range: $$$

Expert Cloud Consultants? Tick.
A Brisbane IT company that finally speaks your language? Tick.
A Managed Service Provider that puts you first, every time? Tick.
Office 365 migration help? Tick.

Welcome to Smile IT, where we understand you and your business.

From Managed IT Services to Cloud Solutions, your smile is our priority!

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SERVICES

Cloud Solutions

Adaptable and scalable technology platforms
Flexibility of monthly costing and subscriptions-based services
Partnerships with globally recognised cloud providers (Microsoft, Google, AWS)
Mobility solutions

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Managed IT

Locally based IT support team
Available for both remote and on-site IT support
Pay As You Go – no ‘lock-in’ contracts
Flexible range of support plans
Virtual CIO service for your IT monitoring and governance

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Business Telecoms

Free inter-office phone calls
Significant call savings compared to traditional phone systems
Easily add additional users as your business grows
HD voice call quality
Feature rich Smile IT Business Voice
Business grade internet at a fraction of the cost

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IT Consulting

Consulting

An engagement model based on trust. This is important to us
A business value approach, ensuring technology choices support business objectives
Agnostic view of available product sets – we do not push our own agenda
LEAN consulting processes designed to deliver quality rather than ‘fluff’

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Virtual CIO

Custom setup of your key IT controls in alignment with your IT strategy
Exception-based monitoring of your IT processes
Accountability tracking with attached evidence
KPI and reporting dashboards
IT governance documentation repository
Ongoing review of controls and prioritized recommendations

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IT Governance

Globally recognised COBIT standards
Full analysis of existing IT processes
Improvements identified and implemented
IT Governance Pack allows you to select preferred processes
Allows you to work within your budget

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Smile IT

5.0

Based on 13 reviews

Martin Rawson

23:30 26 May 20

These guys are super responsive and helpful. Highly recommend

Rikki-lee Clark

22:06 26 May 20

Awesome help, Quick and effective and everyone i've dealt with is always professional and happy to assist.

Cassandra Matthews

07:48 26 May 20

SmileIT are professional, knowledgeable & are easy to deal with. I have found each & every one of their staff friendly & helpful with no task being too big or too small. Would highly recommend them.

Peter Kent

04:52 09 May 20

Since SmileIT took over our IT management including web page hosting in early 2019 everything IT has been a lot smoother and responses to any issues arising have been almost instantaneous. The Techs from SmileIT have set up home access dial-in capability, done on site training and now everyone using the Records/communications system is smiling more! Thanks for your professionalism. Peter K, Churchwarden Emeritus All Saints' Church, Brisbane

Lydia Blick

00:16 08 May 20

The Staff were really friendly and helpful. They got back in a timely manner (within 10mins) and answered/help me with my enquiry. I would highly recommend them

SCCA Group 1

22:08 07 May 20

Fast, efficient, professional and polite IT support every time I have to deal with them.

John Hackwood

12:43 07 May 20

About 5 years ago my wife found and ordered me to contact SmileIT when she had had enough of me tearing my hair out trying to sort out the mess I was in with my Office 365 set up. I am glad she did and my Office 365 has worked flawlessly ever since. About 6 weeks back I had a strange problem that was killing my PC's performance and SmileIT again same day methodically and quickly found the problem (a virus) remotely and sorted it. It's great to know they are there!

Gavin Wyatt

13:56 13 Jan 20

Smile IT has kept my storage-heavy business online and backed up for many years with no issues whatsoever. Extreme professionalism and smooth communications make any dealings with Smile IT an absolute pleasure.

Lisa Saunders

04:18 23 May 19

Excellent Customer Service and quick response times. All the team at Smile IT are great and it is reassuring to know if you have a computer issue they will be there to fix it for you.

Ben-Louis Ludik

23:25 23 Apr 19

SmileIT has been the IT service provider of choice for the last 8 years. They are currently managing all the company’s network, server and PC requirements. This includes maintenance, installation, support and most of all planning and implementation of new projects. They take care of all the tasks regardless of size. The personal feeling to the service combined with the professionalism and care makes it easy for me to recommend Peter and his highly capable team at SmileIT.

Angus Burnett-Smith

03:37 23 Apr 19

The SmileIT team continue to deliver the perfect complimentary components to my business. They treat my issues like their own. They have the perfect balance between big business capabilities and small business attention to detail.

Ian Auld

21:47 15 Apr 19

We have been using the services of Smile IT for nearly 10 years and the fact that we are still very much under their IT care testifies to their capacity and capability. The consistent performance of IT is so critical in our business and I trust Peter, Lauren and their team without reservation to deliver that outcome for us.

Matthew Hazlewood

05:13 15 Apr 19

Smile IT have been our long term IT service providers. Peter and the team have always provided reliable IT solutions customized to our business needs. Smile IT's support has been excellent and the team a pleasure to deal with.

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