Managed IT Services

Managed IT Services

The Smile IT Guide to Tricky Computer Terms Part 3

When your work computer starts flickering, makes a strange beeping sound and shuts down with a whimper, peace of mind is probably not something you’re experiencing. But if you know that there’s someone on the end of the line to take care of it for you, then you’ll feel a bit better about things. When it gets fixed in a super-fast timeframe and doesn’t cost anything extra, you’re going to feel pretty amazing! Welcome to the world of Managed IT Services.

What are Managed IT Services?

It’s when a company provides you with IT support for a flat monthly fee. They’re the people on the other end of the line when your computer decides to take a day off, and they’re going to help you get back up and running. You’ve basically got access to an entire IT department, whenever you need it. And because they’re a paid service provider, they’ll want to do a great job and keep you happy.

What are the Benefits of Managed IT Services?

There’s a few:

· Having a flat monthly rate to pay is easier for budgeting purposes for a start.

· Because the job of maintaining all your fancy IT equipment is on the service provider, you can focus on other big-picture things like business development and growth.

· Onus is on the IT company to make sure things run smoothly, because the more problems you have, the more time and resources they spend fixing it. So they’re going to be proactive in trying to fix problems before they happen and save on downtime.

· The IT company is going to think strategically ahead for you and ensure your systems and software are up to date and upgraded. You’ll be protected from viruses and crashes without even having to think about it.

Wanted to know more about what Managed IT Services we provide? Get in touch with our team today. We’re the nerdy types on the other end of the line who’ll make your IT problems disappear!