VIRTUAL
CIO

If you require someone to monitor or manage your IT processes, ask about our Virtual CIO service and portal. We’ll assist you in setting up a standards-based IT strategy that supports your organisation, along with relevant KPI’s and reports that can be user-generated as required. This tracking and exception reporting capability lets us proactively administer the entire IT function in a transparent fashion, leaving you free to focus on your business. The Virtual CIO also provides a useful, secure and updated repository for all of your IT governance information.

What is a VCIO?

VCIO stands for Virtual Chief Information Officer. To fully understand what a VCIO is, we need to start off with the definition of a CIO, or Chief Information Officer. This is an executive-type position in control of the technology of an organisation. They strategise a roadmap for where the tech within an organisation is headed, they monitor and maintain the IT setup, and they provide leadership and knowledge. A CIO is a common position in big corporates, government departments and large non-profits.

Here’s the catch though – the budget of most organisations can’t absorb the costs of having a full time CIO. And that’s where a VCIO like Smile IT comes into play. A VCIO is a third-party entity that fulfils the role of a CIO, offering leadership, vision, maintenance and advice on your IT infrastructure. It’s a cost-effective means of having an expert consultant on board to keep your company’s tech as streamlined as possible, without having to pay an executive salary.

How a VCIO can benefit your business

Predictable Tech Budget: Your VCIO will help you look to the future with your spend on your IT budget. By taking this proactive approach your budget will be invested into tech that will really benefit your business. By constantly monitoring your IT performance they’ll be able to tell you what’s working and what isn’t, so your budget isn’t wasted on unnecessary tech.

Creating a Tech Roadmap: Strategising the future of your business’s technology and ensuring it aligns with your business goals is an important task which VCIO’s specialise in.

Improved Cybersecurity: Staying one step ahead of the bad guys on the net is more and more important. A VCIO will ensure your security systems are rock solid, keeping your valuable business data safe.

Operational Efficiencies: With the modern technology in place that’s just right for your business, the productivity of your staff and the organisation as a whole will improve.

If you’re interested in finding out more about a Virtual Chief Information Officer and how they can help your business, get in touch Smile IT here, or give us a ring on 1300 766 720. We’re a Brisbane-based MSP with a team of forward-thinkers who’d love to help out.

For up-to-date information from the IT world, information on Managed Service Providers and some insightful tech articles, check out our blog.

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