Do you feel in control over your IT environment? Are you completely certain your business isn’t exposed to any significant IT risks? Our IT governance service is a strategic offering based on the globally recognised COBIT standards. We analyse your existing IT processes and prioritise those that need attention. We then implement the improvements and provide assurance they’re operating correctly. Whether you’re in Brisbane or across Australia, you have the option of selecting preferred processes for implementation from the Smile IT Governance Pack. This allows you to work to a current budget and plan future improvements.


IT Governance is one step higher than IT management within an organisation. It’s about maximising the value of IT to your business, and is distinct to managed IT services in that it’s not concerned with the daily overseeing of your business IT environment. More about ensuring the operations of your IT assets are aligned with your business results, IT Governance is essentially an ongoing process.

A process where decisions are made around IT investments, and whose focus is to “ensure the delivery of business results, not IT performance” (CIO Wiki ).


Align IT with the overall strategy of business: Your IT will complement your business goals.

Optimise your IT resources: Responsibly use IT resources to improve organisational efficiency and save costs.

Performance Measurement: Governance frameworks provide an ongoing means of monitoring IT investments.

Enhance Decision Making: Management can make informed decisions on the control and implementation of IT activities.

Risk Management: Greater awareness of the risks associated with IT investments means better decision-making and mitigation implementation.



An IT governance framework is a set of rules and guidelines that assist a business in the implementation, management and monitoring of their IT infrastructure. They consist of standards and best practices an organisation can employ and use as a reference point, as it gives them a roadmap to evaluate their performance and effectiveness. Some of the most common IT governance frameworks include:

  • Cobit
  • NIST
  • ISO/IEC 38500:2015
  • ITIL


Effective Australian IT Governance will look different depending on your organisational goals. It’s an ongoing process. Even when the initial targets identified in the early stages have been met and a review shows overall success, there’s scope for continual improvement and management.

Smile IT is a managed service provider offering Brisbane IT Governance. Our expert team is on hand to help improve your cybersecurity, tighten up your IT processes and achieve your business goals. Get in touch today and let’s get the ball rolling. 

Questions About IT Governance for Brisbane Businesses?



Effective IT Governance enhances your organisational strategies and objectives. When you get buy-in from the entire company it becomes a much more effective process, so everyone on the entire team needs to be involved and engaged with it. How does a company go about instilling this engagement into their team? Here are a few pointers to help you prioritise an IT governance initiative within your company. 


Company leadership needs to be educated about the importance of IT governance first. Once they’re on board with the organisational initiative, the rest of the team tends to follow suit and it becomes ingrained in the company policy and culture. Educational resources that could sway your leadership could be getting an industry expert, such as Brisbane based Australian MSP Smile IT, to present on the importance of the concept of IT Governance. It could also mean presenting them with other publications recommending solutions to cybersecurity threats and other information systems weaknesses. 


Start asking questions that highlight the importance of IT to your business, and how high their level of engagement is. These could include:

  • How often is leadership briefed on any IT risks affecting your company?
  • Is IT regularly spoken about at board and executive level?
  • Does IT strategy align with current business objectives?
  • Who is responsible for IT Governance within your company?
  • Are there performance indicators for IT installed?
  • Is the leadership hierarchy informed of the cybersecurity risk to your business?
  • Is there an understanding and measure of the returns IT investments create?



Relieve the pressure on management by letting your expert managed IT services provider take care of your IT Governance for you. Smile IT is a Brisbane MSP who can do exactly that for you. We can effectively be an off-site IT department for your company, taking care of your entire Information Technology operation. Partnering with us will boost your cybersecurity, integrate you with the cloud and help keep your company at the cutting edge of IT operations. All without any stress on your management structure. 

If you’d like to know more about how we can help maximise the potential of IT to your company operations, get in touch and let’s chat about our IT Governance services. 

Contact the IT Governance Experts

Let’s protect your organisation, its data and its people. Ring us on 1300 766 720 or use the form below, and let’s discuss your next project.