OUR
TEAM

At Smile IT we believe that people should love what they do, and the environment they do it in! We try create an enjoyable space that promotes cohesion and support among team members. This means our employees are goal-focused, energetic and value team membership.

We celebrate successes, learn from challenges and are always looking towards improving ourselves. This translates into a happy team and satisfied customers. Smiles all round!

MSP Team Members

PETER
SENIOR PROJECT AND ACCOUNT MANAGER​

Peter has built Smile IT from the ground up. He understands how to align technology with business processes and systems. His impressive technical knowledge combined with a commitment to honesty and integrity are the perfect building blocks for a successful organisation.

Managed Services Team

LAUREN
ADMINISTRATION MANAGER / CLIENT RELATIONS

Lauren’s customer service and organisational skills keep our clients smiling! Her no-fuss approach to life keeps the business running smoothly as she takes care of our staff, clients and accounts.

MSP Team Portraits

GLEN
ICT STRATEGIC CONSULTANT

Glen has over 30 years of experience in the IT industry. With an entrepreneurial background in systems analysis and development, he has also worked as a director in a number of globally recognised consulting firms. He is passionate about effective IT-enabled change. Glen is a brilliant business consultant and a fantastic asset to our company.

Cloud Solutions Team

MATTHEW
SALES AND ACCOUNT MANAGER

Matt has been working with Smile IT for eight years as a Senior Engineer. He specialises in setting up and maintaining Microsoft environments for our clients. One of Matt’s greatest strengths is his ability to communicate with technical and non-technical customers, allowing him to build meaningful and lasting relationships.

IT support desk officer

DAVID
IT SUPPORT DESK OFFICER

David has a strong background in IT support and systems administration. His strong work ethic and personable manner mean he is an integral cog in our consulting machine.

IT Support Desk Officer

GRIER
IT SUPPORT DESK OFFICER

Grier brings a wealth of international experience to the Smile IT table, having worked in Europe, Africa and Australia. Boasting an immense set of qualifications, he backs up his theoretical knowledge with practical skills and a smile that just never goes away!

Level 1 Help Desk

JUDE
LEVEL 1 HELP DESK

Young gun Jude is laying the foundation for lift-off into a career of technical genius. Studying IT at QUT and taking care of our Level 1 Help Desk in a part-time role, he has impeccable knowledge in database management, enterprise technology and network security.

Brisbane Network engineer

ZACK
NETWORKING GURU

A never-say-die attitude, a heart of gold and an incredible work ethic have held our network master Zack in good stead during his life. We’re really lucky to have his customer service skills and technical knowledge being put to use for Smile IT.

Smile It Service Coordinator

NICOLE
SERVICE COORDINATOR

With the biggest smile in the office on her face, Nicole brings energy, enthusiasm and stellar customer service to this role. From taking care of incoming calls to managing the techies schedules, she keeps Smile IT going!

Digital content creator

GAVIN
DIGITAL CONTENT CREATOR

Specialist copywriter Gavin takes care of all our blog posts, written marketing material and web content. With degrees in Journalism and Mass Communication plus many years experience, he’s a gun wordsmith, savvy marketer and all-round top bloke.

Interested in working with us?