At Smile IT we believe that people should love what they do, and the environment they do it in! We try create an enjoyable space that promotes cohesion and support among team members. This means our employees are goal-focused, energetic and value team membership.
We celebrate successes, learn from challenges and are always looking towards improving ourselves. This translates into a happy team and satisfied customers. Smiles all round!
Peter has built Smile IT from the ground up. He understands how to align technology with business processes and systems. His impressive technical knowledge combined with a commitment to honesty and integrity are the perfect building blocks for a successful organisation.
Lauren’s customer service and organisational skills keep our clients smiling! Her no-fuss approach to life keeps the business running smoothly as she takes care of our staff, clients and accounts.
Mike is a seasoned business professional with over 25 years’ experience, specialising in strategic planning and operational leadership across diverse sectors. He’s adept at navigating complex environments and fostering high-performing teams to meet key organisational objectives and support scalable business growth.
Michael is Head of Smile IT, with end‑to‑end experience across technical delivery, projects, account management and sales. His progression through the organisation gives him a deep understanding of both customer needs and service operations, ensuring technology services consistently support business outcomes.
Adrian brings over 15 years of leadership experience across MSP and enterprise environments, combining strategic insight with a calm, customer-first approach. With a strong background in business systems, team development, and operational efficiency, he is a trusted leader and a key force behind high-performing teams and client success.
Anthony brings over 20 years of experience driving revenue growth across the technology and professional services sectors. His expertise spans strategic sales leadership, go-to-market execution, partnerships, and building high-performing revenue engines. Anthony’s commercial insight and ability to align sales strategy with business outcomes play a critical role in accelerating growth, strengthening client relationships, and helping organisations scale with clarity and confidence.
Steve is a seasoned chartered accountant with decades of managerial experience. As our Head of Finance, his intuitive and knowledgeable grasp of fiscal matters keep the Smile IT books in order. His stable leadership and insights have proved critical in our growth journey, helping make Steve a dependable cog in the Smile machine!
Trevor Burne is Head of Growth and Innovation at Smile IT. With more than 25 years in technology, spanning global IT leadership, consulting and business management, he helps organisations turn new technology into practical, secure business outcomes.
Trevor leads Smile IT’s managed AI, AI consulting and AI services. He works directly with clients to find where AI and automation can genuinely save time and reduce risk, then delivers solutions that are safe, governed and built to last. His career spans engineering, construction, oil and gas and mining, from London to Brisbane.
As our Head of Business Systems, Pete brings over 30 years of distinguished experience in the IT industry, including 20 years leading a successful Managed Service Provider. His comprehensive expertise spans business systems support, strategic consulting, and data analytics. Pete’s visionary leadership and deep technical insight are instrumental in ensuring operational excellence, fostering innovation, and strengthening our technology-driven business outcomes.