7 Benefits of a Mobile Workforce
The days of punching in, staring longingly at a clock for exactly 8 hours and then punching out are fading into the past. Today’s workforce is a mobile, agile mega-mix of working from home, taking calls on the run and even putting in some business hours when on holiday. Should we be comfortable with our […]
Case Study: Managed IT Services for a Mining Corporation
In August 2017 our client, a mining corporation, requested we put in a proposal to manage their mine site IT. This is a project case study of what followed. From that proposal, they engaged us to take over the management and support of their IT, Infrastructure and Telecoms from their existing IT provider, who didn’t […]
Client Success Story – Two Factor Authentication
How Smile IT Helped a Large Company Reduce Their Security Risk through Two Factor Authentication. The Need for Help Our client has a large operation spread over multiple sites. They were growing increasingly concerned about their network and data security, as more and more phishing attacks were being experienced. With the sizeable number of staff […]
When to Use On-Premise Backups
As a business owner, the most important thing to you is that your company runs efficiently and smoothly, no matter the circumstances. Data backup is a huge part of this – you don’t want to be left high, dry and without your company data if you have an IT failure. We’ve spoken about the cloud […]
Two Factor Authentication (2FA) Explained
What is 2FA? In a nutshell, two factor authentication, or 2FA, is an important and increasingly popular cybersecurity means of securing an online account. Here’s a simple definition: 2FA is an extra layer of security applied to a login process. Normally to access an online account, you type in a username and password. With 2FA, […]
Why Brisbane Businesses Need the ‘Internet of Things’
The conversation around ‘Internet of Things (IoT)’ in Brisbane and Australia is growing as it becomes more prevalent in our businesses and homes… but do you know what it means? Or are you that person whose eyes glaze over when IoT is mentioned faster than Alexa can find a hit song by Rihanna? Chances are […]
Why You Should Use a VPN in Australia
VPN stands for Virtual Private Network. We’re positive you’ve at least heard the name mentioned before, but today we’re going to dig deeper and explain why you should use a VPN in Australia. Once the playground of computer nerds and exclusive large corporations, VPN’s have grown into a pretty mainstream feature and necessity of our […]
Backup and Archive
Tricky Computer Terms: Backup and Archive Alright kids, gather around the Smile IT campfire of knowledge. It’s time for the computer terminology equivalent of Kum Ba Yah, so dust off the thinking caps and prepare yourself for enlightenment. Today we’re focusing on two members of the IT vocabulary that we all think we know but […]
Data Replication Explained
Data replication is the act of keeping exact copies of your data in multiple locations, such as cloud environments, different servers or data centres. It’s a powerful way of improving your organisational resilience. Multiple copies of the data in different locations means if one copy can’t be used, another copy can be accessed. These are […]
10 Ways to Stay Healthy at a Desk Job
Not many people have sat at their desks and said “I’d much rather be digging a ditch.” But the truth is that sitting hunched over a desk, breathing recycled air and pumping your retinas full of artificial light can be a lot less healthy than outdoor manual labour jobs. Unfortunately, some of us have to […]