An Introduction to Operational Technology

Digitisation has taken hold of the technology used in industrial applications, with physical operations increasingly linked to digital control systems. The link has been coined ‘Operational Technology’, or simply OT. It’s a crucial element in the modern industrial landscape and one with a symbiotic relationship with business IT. As a…

Security Features of Microsoft Business Premium

By Peter Drummond0 CommentsCybersecurity

Microsoft Business Premium has emerged as the leading productivity suite for businesses of all sizes, from SMB’s up to enterprise level. It helps simplify operations, streamline communications and empower your staff to achieve more. What we really love about Business Premium is the advanced cybersecurity tools it employs to help…

Ten Reasons Your Business Should Use Power BI

By Peter Drummond0 CommentsMicrosoft Office 365

The business world is driven by data. Sales, marketing, customer service, operations, production and human resources continuously create mountains of data on a daily basis. If used correctly, that data is like gold. It informs decisions, improves customer understanding, guides strategic planning, helps manage risk and provides an immense advantage…

The Rising Risk of AI Data Breaches

By Peter Drummond0 CommentsArtificial Intelligence

In what seems like a very short time, AI has become invaluable to businesses all over the world. We rely on generative technology for everything from creating content to writing code and even scheduling our working day for us! It’s a massive time saver, and it’s becoming tricky to imagine…

Understanding SharePoint in Microsoft 365

By Peter Drummond0 CommentsMicrosoft Office 365

An Introduction to Microsoft Defender for Business

By Peter Drummond0 CommentsCybersecurity

Businesses of all sizes are in the thick of it when it comes to protecting themselves from hackers, but at Smile IT we find it’s SMBs that are often most ill-equipped when it comes to their cybersecurity. This could be due to several reasons, from lack of resources to insufficient…

The Cost Benefits of Managed IT Services

By Peter Drummond0 CommentsMSP

When you outsource your business IT to an MSP to take care of, you’re saying goodbye to a bunch of operational stress points. Cybersecurity is taken care of, network management is sorted and, in the event of a disaster, all your client data is nicely backed up and easy to…

What is Enterprise Architecture?

By Peter Drummond0 CommentsIT Explanations

If your organisation is proactive about adopting digital transformation and being the most profitable version of itself possible, you’ve likely come across the concept of Enterprise Architecture, or EA. EA helps organisations prioritise their IT infrastructure to efficiently support business objectives, using the correct applications to support the right goals.…

Welcome to the Age of the Smart Mine

By Peter Drummond0 CommentsRemote Communications

An industrial digital transformation is underway in the mining sector, driven by a relentless need for improved performance and productivity. Mining operations are hugely expensive to run, so any innovation that can save on time and improve on output will have big positive effects on their bottom line. This is…

IT Support Brisbane | Expert Tech Services | Smile IT

Blog

The Smile IT Blog