Microsoft Teams has become almost synonymous with how businesses communicate and collaborate between staff. It’s a network encompassing all departments and all levels of your team – where the day gets organised, meetings happen, and documents are worked on. What about external business communications? Can you dial out to external…

It doesn’t seem that long ago when every office was using desk phones. They were all handsets and blinking lights – klunky at best. Those days are gone now, with most modern offices embracing softphones. They’re far more attuned to the way we work and the way we talk. If…