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The Smile IT Blog

We update our blog regularly with IT industry news and all the lowdown from the world of Managed IT Services. Follow it for insights into the software we use, the industries we serve and other tech-related topics that grab our interest. Thanks for visiting, and get in touch if we can answer any of your questions!

Connectwise manage tickets completed

50,000 Tickets Completed

By Peter Drummond0 CommentsSmile IT News
It’s been some journey but the Smile IT tech team can give themselves a huge pat on the back as they recently closed their 50,000th support ticket! This is a huge milestone for us as we continue in our quest to be Brisbane’s best managed service provider and an indicator…
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Cybersecurity Governance

How to Improve your Cybersecurity Governance

By Peter Drummond0 CommentsCybersecurity
As this scenario continues and cybercriminals evolve their approaches and techniques, it’s essential that organisations stay a step ahead with their cybersecurity. It can’t just be seen as an operational issue that runs in the background. It needs to be recognised as its own essential component of an organisation, operating…
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Increase Your Password Security

By Peter Drummond0 CommentsCybersecurity
Out there in cyber space, hiding behind every digital corner, there is a festering network of hackers and malcontents doing everything they can to gain access to your login credentials. Lately, they’ve been getting more and more active. Over the last couple of years more and more businesses have moved…
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brisbane cctv installation

Brisbane CCTV Installation Case Study

By Peter Drummond0 CommentsClient Stories
The Client Our client is Australia’s largest family-operated food service network. They have over 70 distribution sites around the country, employing over 2600 staff and serving approximately 55,000 customers. Their fleet of over 700 trucks delivers dry goods, frozen foods, fresh food, seafood and more to a variety of businesses,…
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15 years Smile IT

15 Years of Smile IT

By Peter Drummond0 CommentsSmile IT News
15 years ago Smile IT founding member Peter Drummond took a leap of faith. With a dream, a positive attitude and some impressive IT skills he started his own company, Smile IT, using his garage as an office. It was a bold move, and one that grew abundant fruit. A…
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6g the internet of everything

6G – The Internet of Everything

By Peter Drummond0 CommentsHelpful Tech
The world of wireless communication doesn’t rest for anything. 5G technology is still in the process of becoming the new wireless standard, with much of the world yet to adopt the infrastructure to facilitate it. Already though, much is being made of 6G and what its lower latencies, higher frequencies…
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