OUR
TEAM
At Smile IT we believe that people should love what they do, and the environment they do it in! We try create an enjoyable space that promotes cohesion and support among team members. This means our employees are goal-focused, energetic and value team membership.
We celebrate successes, learn from challenges and are always looking towards improving ourselves. This translates into a happy team and satisfied customers. Smiles all round!
Our Leadership Team
PETER DRUMMOND
FOUNDER AND SENIOR PROJECT MANAGER
Peter has built Smile IT from the ground up. He understands how to align technology with business processes and systems. His impressive technical knowledge combined with a commitment to honesty and integrity are the perfect building blocks for a successful organisation.
LAUREN DRUMMOND
FOUNDER AND MANAGEMENT
Lauren’s customer service and organisational skills keep our clients smiling! Her no-fuss approach to life keeps the business running smoothly as she takes care of our staff, clients and accounts.
MIKE CONYBEARE
GENERAL MANAGER
Mike is a seasoned business professional with over 25 years’ experience, specialising in strategic planning and operational leadership across diverse sectors. He’s adept at navigating complex environments and fostering high-performing teams to meet key organisational objectives and support scalable business growth.
ADRIAN DEAN
HEAD OF SERVICE DELIVERY
Adrian brings over 15 years of leadership experience across MSP and enterprise environments, combining strategic insight with a calm, customer-first approach. With a strong background in service delivery, team development, and operational efficiency, he is a trusted leader and a key force behind high-performing teams and client success.
STEVE BENNING
HEAD OF FINANCE
Steve is a seasoned chartered accountant with decades of managerial experience. As our Head of Finance, his intuitive and knowledgeable grasp of fiscal matters keep the Smile IT books in order. His stable leadership and insights have proved critical in our growth journey, helping make Steve a dependable cog in the Smile machine!
PETE TRIMBLE
HEAD OF BUSINESS SYSTEMS
As our Head of Business Systems, Pete brings over 30 years of distinguished experience in the IT industry, including 20 years leading a successful Managed Service Provider. His comprehensive expertise spans business systems support, strategic consulting, and data analytics. Pete’s visionary leadership and deep technical insight are instrumental in ensuring operational excellence, fostering innovation, and strengthening our technology-driven business outcomes.
GLEN SCOTT
ICT STRATEGIC CONSULTANT
Glen has over 30 years of experience in the IT industry. With an entrepreneurial background in systems analysis and development, he has also worked as a director in a number of globally recognised consulting firms. He is passionate about effective IT-enabled change. Glen is a brilliant business consultant and a fantastic asset to our company.