An SD-WAN Success Story

By Peter Drummond0 CommentsClient Stories

Our Client A successful mid-tier mining corporation, our client has a head office in Brisbane and a mine site in remote Far North Queensland. It’s Smile IT’s job to keep their IT network and connectivity at a world-class standard. We achieve this through high levels of IT governance and maintenance.…

Managed IT Services: How They Can Benefit your Business

By Peter Drummond0 CommentsIT Explanations

If you want to focus on growing your business, getting weighed down with IT problems isn’t going to help your cause. A cyber security breach, a hardware failure, network problems, data hacks… they all have the potential to bring an organisation to its knees. A Managed IT Service Provider prevents…

The Importance of Business Telecommunications

By Peter Drummond0 CommentsHelpful Tech

Never before has the importance of business telecommunications been more apparent. They’re advancing at a brisk pace, fuelled by a rapidly evolving internet. No longer are we restricted to a simple voice call, today our sophisticated systems integrate voice, data and video. Having business grade internet with accompanying voice and…

10 Benefits of a Happy Workplace

By Peter Drummond0 CommentsHelpful Tech

Here at Smile IT, we’re big on happiness. The kind that gets you up in the morning with a spring in your step. The happiness that puts a genuine sparkle in your eye and fills your soul with such contentment you can’t stop it bursting through your smile. We do…

Cyber Security Awareness Month

By Peter Drummond0 CommentsCybersecurity

October is nearly here, and many countries around the world are recognising it as Cyber Security Awareness Month. You know those fun festive season holidays at the end of the year? It’s basically the opposite of that for hackers and phishers and other cybercriminals. It’s a month where cyber security…

What is Robotic Process Automation?

By Peter Drummond0 CommentsHelpful Tech

The world of robotics is as likely to instil feelings of wonder as it is panicked fear of android armies taking over the world. But put down the laser six shooter Arnie, it’s not such a bad thing. The truth is as we become more reliant on machines in the…

7 Benefits of a Mobile Workforce

By Peter Drummond0 CommentsHelpful Tech

The days of punching in, staring longingly at a clock for exactly 8 hours and then punching out are fading into the past. Today’s workforce is a mobile, agile mega-mix of working from home, taking calls on the run and even putting in some business hours when on holiday. Should…