Understanding the Essential Eight: Application Control

By Peter Drummond0 CommentsCybersecurity

The Essential Eight is a set of cybersecurity strategies designed to form a baseline for robust organisational cyber defences. It’s recommended by the ACSC (Australian Cyber Security Centre) and is also something we’re big on here at Smile IT. Why? Because conforming with the Essential Eight strategies is a surefire…

Copilot and Privacy – How Secure Is This AI?

By Peter Drummond0 CommentsArtificial Intelligence

AI is a productivity booster, workflow streamliner and time saver – at the same time as being a conduit for robots to steal all our data, take over the world, our jobs and our lives! Or something like that. It’s hard to think of a new technology that has caused…

Is Your Business AI-Ready?

By Peter Drummond0 CommentsArtificial Intelligence

You’re a progressive business wanting to stay ahead of the curve and your competitors. The market is fierce and fast-paced, and you need to leverage every opportunity you can to improve on operational efficiency and your customer offering. You want to be faster, better, more agile. If this describes you,…

Our Top Projects for April 2024

By Peter Drummond0 CommentsSmile IT News

With a strong focus on enhancing connectivity, our team has successfully completed a range of IT initiatives this April. We have dedicated our efforts to maximizing our client’s IT investments and securing their environment through multiple infrastructure modernisation projects. Let’s take a closer look at the top projects completed this…

Unified Communications: Is Managed Voice the Future?

By Peter Drummond0 CommentsBusiness Telecommunications

More control. Better functionality. Streamlined costs. Easy operations. Scalability. Not many businesses would turn their back on these… which explains the rapid surge of cloud-based Managed Voice Services, also known as UCaaS (Unified Communications as a Service). The business communication sector was due for something of a shakeup, with those…

What are Softphones and Why Does Your Business Need Them?

By Peter Drummond0 CommentsBusiness Telecommunications

Softphones have leapt forth in terms of usability and functionality over the last few years, and today are regarded by many as the future of business telecommunications. If you haven’t come across them yet we’re positive you will soon, as more and more companies of all sizes opt to move…

Microsoft Teams Features You’ll Love

By Peter Drummond0 CommentsHelpful Tech

If your business is using the Microsoft 365 suite, you’ll be familiar with the revolutionary communication powers Microsoft Teams offers. This teamwork hub is an absolute game changer for collaboration in the workplace, bringing a host of features that add a massive productivity boost to your working day. Never before…

Our Top Projects for March 2024

By Peter Drummond0 CommentsSmile IT News

With our foot firmly on the gas, our team has charged ahead with a series of IT initiatives this March. With a predominant focus on improving our client’s connectivity in terms of speed and reliability, we’ve successfully completed several projects aimed at upgrading and repairing their outdated IT infrastructure and…

Ringfence Your Business to Safety

By Peter Drummond0 CommentsCybersecurity

Even if it’s not happening to you, not a week goes by where there isn’t news about a large-scale cyber-attack exploiting a software vulnerability. Ransomware, malware and viruses are very real threats your business faces every day. They’re not minor threats either, they have the potential to decimate your operations…

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