This is an important week for Smile IT as our merger with Trimble becomes complete and their entire team moves into our office in Tingalpa. We’re excited for new colleagues, new skills, fresh faces and the overall boost to the Smile IT community!
Smile IT has always been a people-first organisation, prioritising strong relationships within the team and with our clients. It’s what makes working at Smile IT special – everybody is valued, heard and important. A happy team is a hard-working team that can stick to our goals and values
We asked a few people in the office what they felt the best thing about working at Smile IT is. Their answer is a massive reflection of our office culture, and it was an awesome affirmation that Smile IT is on the right track! Have a look at what they said:
The Power of Good People
A good team is the backbone of any company. It’s not just their skills and experience, but how they work together, support each other, collaborate and share a common vision. If the person working next to you lifts you up and challenges you in a positive way, celebrating personal and company wins with you, then work stops feeling like a job and starts feeling like life.
What we’ve grown at Smile IT is an incredible group of people who aren’t just technically talented and hardworking, they also respect each other and our clients. Their genuine willingness to help everybody around them succeed can be felt the minute you interact with a Smile team member! From solving complex IT problems to solving the world’s problems over a coffee, there’s a sense of connection that’s what sets us apart as an organisation.
Values Driven Culture
A strong office culture doesn’t just happen. The seed needs to be planted early, and then it’s built over time and grows as a team grows and shares experiences, builds trust and shows commitment to the same values.
Peter and Lauren planted that seed when they started up Smile IT in their garage all those years ago, and the focus on putting people first has permeated through all the team members and management to come on board since then!
It’s an approach that’s helped Smile IT live and grow by our values, of which the three cornerstones are:
- We are reliable: Approachable team players who communicate well, take responsibility for our actions and are trustworthy and consistent.
- We are good at what we do: Solution-focused professionals who collaborate well and move forward together.
- We are easy to deal with: Positive and resilient, we’re cooperative, flexible and adaptive, providing seamless customer service experiences.
Why This Matters at Smile IT
We want our staff to be happy and enjoy work and think of the Smile office as a second home. We also want them to be fulfilled in their role – challenged and engaged, with avenues for professional and personal growth.
With a happy and fulfilled team, the benefits extend beyond our office walls and lead to better outcomes for our clients. Innovative outcomes that help push your business forward!
We don’t take our office culture for granted at Smile IT. We know it helps make our company special, so we actively nurture it and work hard to provide a workplace our team loves. At the heart of it all is our people – because no matter how advanced the tech gets, business still needs to be people first!
Get in touch if you have any questions, or if you’d like to work with a values-led organisation where people and relationships are prioritised.
When he’s not writing tech articles or turning IT startups into established and consistent managed service providers, Peter Drummond can be found kitesurfing on the Gold Coast or hanging out with his family!