the empowering hive

Client Spotlight – The Empowering Hive

We love working with a range of companies here at Smile IT, but particularly enjoy it when a startup gets in touch for IT guidance. It’s rewarding to be with them from the start of their business journey, to learn what they do and figure out the IT services best suited to them. Helping them grow and kick goals gives meaning to our work and instils a strong sense of satisfaction!

So it was an exciting day when local startup The Empowering Hive got in touch for us to take care of their IT for them. In recognition of their launch, we want to shine a bit of a spotlight on The Empowering Hive and what they do, before talking about how managed IT services can really benefit startups across all industries.

Who Is The Empowering Hive?

Located in Alexandra Hills, The Empowering Hive is a not-for-profit organization that provides specialist support services for children and young adults. Operating under the National Disability Insurance Scheme (NDIS), they also provide services on a fee-for-service basis.

Their therapists are all qualified professionals who have a lot of experience with people on the autism spectrum or neurodivergent people. They’re able to provide psychology, occupational therapy and speech therapy services to their clients, all provided in their professional suites at the Alexandra Hills Shopping Centre. They can also provide observations in childcare and school settings.

The Empowering Hive is hoping to provide a safe space in the community, a place of prosperity and strength that places its participants at the center of everything they do. We’re really excited to be on this journey with them! They’re also closely associated with The Sycamore School, who you may remember gave us our intern Dash for a few weeks last year.

You can learn more about The Empowering Hive by visiting their website here. We’re delighted that they’re on one of our managed services plans, and we could also set them up with a phone system and SharePoint for their file organizing.


The Benefits of Managed IT Services for Startups

Envisioning an idea for a startup, then turning it into a reality and a viable, full-time business is a consuming process. It’s incredibly difficult to go it alone and do it without the support of businesses or colleagues who can guide you through various aspects of your business. When it comes to your IT, a managed service provider filling the role of It partner is crucial. Here are three important reasons why:

Cost Effective: With an MSP, you only pay for what you’re using. There’s a per user fee that makes for easy budgeting, and it works out way more cost effective than if you tried to run and manage your IT infrastructure on your own. There aren’t any lock-in contracts either, and you can easily add or subtract users from your service. That kind of flexibility and agility is important for a startup!

Cybersecurity: Keeping your business and client data safe is paramount as you start out in any industry. It’s becoming more and more difficult though, as cyber threats become more advanced and malicious actors more cunning. Keeping up with them on your own is going to be tough, but luckily if you hire an MSP you don’t have to! An MSP like Smile IT are also cybersecurity experts who keep your data safe, constantly updating their solutions and staying one step ahead of any threats. That equals massive peace of mind for you.

Free Up Your Time: You have a thousand things on your plate. Maybe more… that’s how startups go. You need to delegate to get by, and smart delegation means handing your IT functions over to a managed service provider. They’re the tech experts, so place the onus on them to make sure your IT infrastructure runs smoothly. Then you can focus on the big picture, like growing that business and keeping those clients happy!

Startup with Smile IT

If, like The Empowering Hive, you’re starting out and need some IT guidance, we’re here to help. We have a team of IT consultants who can guide set on the right path, and who are committed to finding the solutions that will value add to your business. Once signed up, you’ll enjoy that we don’t have lock-in contracts, and you can scale our services up or down as needed.

Plus, we have an Australian-based help desk and offer 24/7 support! For managed IT services and a diverse range of other tech services, get in touch with our team today.

When he’s not writing tech articles or turning IT startups into established and consistent managed service providers, Peter Drummond can be found kitesurfing on the Gold Coast or hanging out with his family!