Tag: Managed IT services

what is digital transformation

What is Digital Transformation?

By Peter Drummond0 CommentsHelpful Tech
No doubt you’ve heard the phrase ‘digital transformation’ at your workplace or in the media or perhaps even from your IT company. It’s gained traction over the last couple of years as the ‘work from home’ movement really took shape and companies had to start looking at making their tech…
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smile IT annversary

David’s 6th Smile IT Anniversary

By Peter Drummond0 CommentsSmile IT News
Six years ago, David made the move up country to Queensland from Victoria, starting a new life and looking for a new job. The stars aligned, because we just so happened to be looking for reliable, sharp people to help grow our Brisbane Managed Service Provider business.  He applied, interviewed,…
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mothers day classic

Raising Awareness for Breast Cancer

By Peter Drummond0 CommentsSmile IT News
On 8th May the Mother’s Day Classic celebrated 25 years of raising awareness about breast cancer in Australia. Across the country tens of thousands of Australians from all walks of life and of all ages dressed up in pink and showed support for the breast cancer sufferers around the country.…
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brisbane customer portal web

Our Enhanced Customer Support Portal

By Peter Drummond0 CommentsSmile IT News
In the world of Managed IT Services, customer portals have developed in importance over the years. Today, they’re regarded as essential for clear communications with the MSP and provider, improving response times and the overall client experience. For leading MSP’s, they’re the main touchpoint between them and their clients. It…
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Cybersecurity Governance

How to Improve your Cybersecurity Governance

By Peter Drummond0 CommentsCybersecurity
As this scenario continues and cybercriminals evolve their approaches and techniques, it’s essential that organisations stay a step ahead with their cybersecurity. It can’t just be seen as an operational issue that runs in the background. It needs to be recognised as its own essential component of an organisation, operating…
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