Become a Microsoft Teams Power User

Anyone who has been following Smile IT knows what a big fan we are of Microsoft Teams. An office communication juggernaut, Teams streamlines internal and external interactions and is an immense boost to productivity. Teams may be an easy program to get the hang of, but behind the ease-of-use lurks a feature-rich giant. We’re going […]
How Microsoft Office 365 Helps You Work Remotely

Millions of us around the world are now safely ensconced in our home offices. We no longer have the ability to catch up with colleagues over the water cooler, meet around a computer to work on a project or call a boardroom meeting. It’s a heck of a transition to make, but thanks to software […]
A Microsoft 365 Migration Framework

You’ve decided to move your business across to Microsoft 365. Congratulations – enhanced communications, improved efficiency and a generally slicker operation are within reach. Not to mention the exceptional remote work capabilities you’ll enjoy, which is becoming more important as the officescape evolves. But… the migration doesn’t just happen. There’s a process to it that […]
A Guide to Microsoft 365

If you’re an Australian business focused on productivity, Microsoft 365 is likely on your radar or already implemented at your organisation. You’re not alone – Microsoft 365 is used by hundreds of millions of people globally (as reported by Microsoft, figures vary by date). These include familiar favourites like Word, PowerPoint, SharePoint, and Outlook – […]
Client Success Story – Two Factor Authentication

How Smile IT Helped a Large Company Reduce Their Security Risk through Two Factor Authentication. The Need for Help Our client has a large operation spread over multiple sites. They were growing increasingly concerned about their network and data security, as more and more phishing attacks were being experienced. With the sizeable number of staff […]
Two Factor Authentication (2FA) Explained

What is 2FA? In a nutshell, two factor authentication, or 2FA, is an important and increasingly popular cybersecurity means of securing an online account. Here’s a simple definition: 2FA is an extra layer of security applied to a login process. Normally to access an online account, you type in a username and password. With 2FA, […]