Blog

The Smile IT Blog

We update our blog regularly with IT industry news and all the lowdown from the world of Managed IT Services. Follow it for insights into the software we use, the industries we serve and other tech-related topics that grab our interest. Thanks for visiting, and get in touch if we can answer any of your questions!

A Dash of Happiness at Smile IT

By Peter Drummond0 CommentsClient Stories
At Smile IT we love building long term and helpful relationships with our clients. The Sycamore School are a customer of ours who do amazing work, so it’s been great to be able to help them out with their IT work. An even more rewarding experience though began when they…
Read More
ISMS Brisbane

Why Your Business Needs an ISMS

By Peter Drummond0 CommentsCybersecurity
You may have noticed there have been a couple of well-publicised security breaches recently at large corporations. First, the world’s largest password manager, LastPass, got hacked. Then, more locally, Australia’s second largest telecom provider Optus had a data breach, affecting the personal data of millions of people. There’s a sense…
Read More
LastPass Hack

The LastPass Hack

By Peter Drummond0 CommentsCybersecurity
LastPass is the world’s most popular password manager, used by more than 26-million people across the globe. They’re a pretty big deal in the world of cyber security, so when they get hacked people pay attention. And, according to this blog post released by the company, they just got hacked.…
Read More
maximise cloud value

How to Maximise the Value of the Cloud

By Peter Drummond0 CommentsHelpful Tech
In an uncertain world, the cloud provides a nerve-calming surety. A safe place, a refuge, a panacea to lockdown-inspired corporate headaches. When businesses should have been shutting their doors, the cloud allowed them to thrive. It’s given us flexibility, agility and a greater capacity for innovation than ever before. If…
Read More
benefits of digital transformation

Seven Benefits of Digital Transformation

By Peter Drummond0 CommentsHelpful Tech
Integrating digital technologies into all facets of a business is changing the way we operate for the better. It’s called digital transformation, and it’s the ultimate leveraging of technology to help a business progress. You can read our post on the definition of digital transformation here, and today we want…
Read More
what is digital transformation

What is Digital Transformation?

By Peter Drummond0 CommentsHelpful Tech
No doubt you’ve heard the phrase ‘digital transformation’ at your workplace or in the media or perhaps even from your IT company. It’s gained traction over the last couple of years as the ‘work from home’ movement really took shape and companies had to start looking at making their tech…
Read More
Connectwise manage tickets completed

50,000 Tickets Completed

By Peter Drummond0 CommentsSmile IT News
It’s been some journey but the Smile IT tech team can give themselves a huge pat on the back as they recently closed their 50,000th support ticket! This is a huge milestone for us as we continue in our quest to be Brisbane’s best managed service provider and an indicator…
Read More
Client Support