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Free Videoconferencing: What are the Zoom Alternatives?

Even before these crazy times of Covid-19, the mobile workforce phenomenon was on the rise. Technology allows us to stay connected, access our work and communicate constantly with our team no matter where we are in the world. People could work from home, from the beach, from the waiting room…

Balancing Working from Home with Homework

By Peter Drummond0 CommentsHelpful Tech

We’re in unchartered territory here people, and it kind of sucks. It really sucks actually! Coronavirus is serious, probably the most serious global event many of us will face in our lifetimes. But we’re all in it together and we’ll come out the other side together. Remember your neighbours are…

A Microsoft 365 Migration Framework

By Peter Drummond0 CommentsHelpful Tech

You’ve decided to move your business across to Microsoft 365. Congratulations – enhanced communications, improved efficiency and a generally slicker operation are within reach. Not to mention the exceptional remote work capabilities you’ll enjoy, which is becoming more important as the officescape evolves. But… the migration doesn’t just happen. There’s…

The Ten Best Microsoft Azure Tools

By Peter Drummond0 CommentsHelpful Tech

We’re big fans of Microsoft Azure here at Smile IT. This is the game changing cloud technology of the future – you can read exactly what it is in this blog post here. Today we’re going to go a bit deeper into the actual Azure services, and look at the…

Boost Mine Site Productivity with a Managed IT Provider

By Peter Drummond0 CommentsHelpful Tech

To be competitive the modern mine site needs to use the power of technology to innovate, improve safety and keep expensive downtime to a minimum. At the heart of reducing costs and improving efficiency lies the IT infrastructure on a mine site. So much is dependant on it, from health…

What is Connectwise Automate?

By Peter Drummond0 CommentsHelpful Tech

How do forward-thinking Managed Service Providers keep their clients’ IT problems to a minimum? A large part of it is thanks to RMM (Remote Monitoring and Management) software like Connectwise Automate. This technology allows us to supervise and control computers and networks remotely, keeping them updated, installing software and monitoring…

Microsoft Azure: The Cloud’s Game Changer

By Peter Drummond0 CommentsHelpful Tech

The IT industry is pretty renowned for its ambiguous buzzwords that are really tough to get your head around. Perfect example – ‘the cloud’. It’s awesome and amazing and everyone acknowledges that it’s the future and the future is here. Just don’t ask them to explain what the cloud is,…

Data Security and Governance

By Peter Drummond0 CommentsCybersecurity

Most businesses store their most sensitive information inside everyday tools. Email. Shared drives. Microsoft Teams. SharePoint. OneDrive. They feel familiar and safe. But over time, your data governance becomes murky. Permissions grow messy, ownership becomes unclear, and it becomes unclear who has access to what information. That’s where data security…

What is the NBN: The Five Fibres and More

By Peter Drummond0 CommentsHelpful Tech

OK, we get it. The National Broadband Network is a beast to get your head around. I was trying to explain to my Grandma how the NBN and its fibre connections work, and she thought I was talking about a new way of making tee-shirts. So for Grandma’s sake, and yours, this…