Tag: brisbane it company

brisbane customer portal web

Our Enhanced Customer Support Portal

By Peter Drummond0 CommentsSmile IT News
In the world of Managed IT Services, customer portals have developed in importance over the years. Today, they’re regarded as essential for clear communications with the MSP and provider, improving response times and the overall client experience. For leading MSP’s, they’re the main touchpoint between them and their clients. It…
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15 years Smile IT

15 Years of Smile IT

By Peter Drummond0 CommentsSmile IT News
15 years ago Smile IT founding member Peter Drummond took a leap of faith. With a dream, a positive attitude and some impressive IT skills he started his own company, Smile IT, using his garage as an office. It was a bold move, and one that grew abundant fruit. A…
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what is a chief security officer

What is a Chief Security Officer?

By Peter Drummond0 CommentsCybersecurity
The role of the Chief Security Officer, or CSO, is growing in importance in Australia. Once reserved for large corporate organisations, today businesses of all sizes are starting to incorporate this role. It’s a sign of the importance of online security, and the growing hyper vigilance around keeping business data…
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cyber security audit case study

A Cyber Security Audit Case Study

By Peter Drummond0 CommentsClient Stories
Smile IT recently undertook a Cyber Security Audit for one of our clients, with an aim to evaluate the effectiveness of their cyber defence controls. This case study is designed to provide an idea of how we adapt our audit approach to individual companies. The aim is to provide relevant…
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