working from home
Balancing Working from Home with Homework

We’re in unchartered territory here people, and it kind of sucks. It really sucks actually! Coronavirus is serious, probably the most serious global event many of us will face in our lifetimes. But we’re all in it together and we’ll come out the other side together. Remember your neighbours are hurting just as much as […]

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framework for office 365 migration
A Framework for Migrating to Microsoft Office 365

You’ve decided to move your business across to Microsoft Office 365. Congratulations – enhanced communications, improved efficiency and a generally slicker operation are within reach. But… the migration doesn’t just happen. There’s a process to it that can be daunting, especially if you’re unfamiliar with the software. Your data doesn’t just magically appear in Office […]

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Microsoft Office 365 Brisbane
A Guide to Microsoft Office 365

Microsoft Office 365 is the internationally-recognised standard setter of productivity software. Countless organisations around the globe depend on it for their daily work processes. Yet there still seems to be a lack of familiarity with what Office 365 actually offers and what it can do for your business. Smile IT is going to dispel that […]

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Ten Best Microsoft Azure Tools
The Ten Best Microsoft Azure Tools

We’re big fans of Microsoft Azure here at Smile IT. This is the game changing cloud technology of the future – you can read exactly what it is in this blog post here. Today we’re going to go a bit deeper into the actual Azure services, and look at the ten best Microsoft Azure tools […]

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Goodbye Skype for Business
Goodbye Skype for Business. We Prefer Teams Anyway!

The discontinuation date for Skype for business is a little way off still. But time has a habit of shooting past, so we thought we’d remind you that as of July 31st 2021, it’s goodbye Skype for Business. We can hear your cries of despair from here, how can this stalwart and leader in VoiP […]

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What is connectwise automate
What is Connectwise Automate?

How do forward-thinking Managed Service Providers keep their clients’ IT problems to a minimum? A large part of it is thanks to RMM (Remote Monitoring and Management) software like Connectwise Automate. This technology allows us to supervise and control computers and networks remotely, keeping them updated, installing software and monitoring IT operational activities. All this […]

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what is microsoft azure
Microsoft Azure: The Cloud’s Game Changer

The IT industry is pretty renowned for its ambiguous buzzwords that are really tough to get your head around. Perfect example – ‘the cloud’. It’s awesome and amazing and everyone acknowledges that it’s the future and the future is here. Just don’t ask them to explain what the cloud is, because you’ll get a blank […]

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Let’s Talk Data Security

Govern and Streamline Your Existing Data, While Improving Ease of Accessibility It’s question time. Sit down and think about data security: are your productivity and collaboration applications secure? A lot of business owners we ask answer straight away: ‘our day-to-day applications and services are locked down like a fortress’. But they’re not so sure when […]

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SD-WAN success story
An SD-WAN Success Story

A Client in Need A successful mid-tier mining corporation, our client has a head office in Brisbane and a mine site in remote Far North Queensland. It’s Smile IT’s job to keep their IT network and connectivity at a world-class standard. We achieve this through high levels of IT governance and maintenance. When a problem […]

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