Ubiquiti UniFi: An Overview

Secure and scalable network infrastructure has become a prerequisite not just for success, but for survival when it comes to modern businesses. Our workforces are mobile and our digital systems are central to operations, and we need networks that can keep up.

For many organisations, that means turning to UniFi by Ubiquiti – where you get enterprise-grade networking capabilities in an easily-managed ecosystem. Smile IT deploys, configures, and manages UniFi networks for businesses across Brisbane, and we love how this set of tools lets you take control of your digital environment.

Today we want to tell you all about the robust connectivity and extensive range of features it offers you. Let’s get started.

What is UniFi?

Ubiquiti’s UniFi lineup brings together everything you need for a high-performance business network, all managed through one intuitive platform. We’re taking Wi-Fi, VoIP phones, door and lift access, CCTV and more.

UniFi strikes the ideal balance between enterprise-grade capability and small-business affordability. No matter the size of your organisation, you can enjoy a powerful IT infrastructure that’s easy to manage and affordable.

Key UniFi Components

Rather than thinking of UniFi as just hardware, it’s helpful to understand it as a software platform made up of powerful applications that work together. Each one has a dedicated function in your network environment.

Cloud Gateways

If you want the smoothest UniFi experience, start with a Cloud Gateway. These all-in-one devices combine a high-performance router, advanced firewall, and built-in UniFi Network management—no extra software, no hassle.

With a Cloud Gateway, you can manage your Access Points, Switches, and other UniFi gear from a single dashboard. Many models also support other UniFi apps to give you full control over your IT management. Different Gateways include:

Rack-Mounted Gateways
Big, powerful, and built for scale—these are ideal for hotels, stadiums, or large offices that need serious performance and storage.

Compact Gateways
Great for small to mid-sized businesses or branch offices. These give you solid performance without taking up much space.

Wi-Fi Integrated Gateways
Perfect for small offices or remote sites. These combine networking and Wi-Fi in one tidy unit that’s easy to set up and even easier to manage.

UniFi Network

This is the core application that manages internet gateways, Wi-Fi access points, and network switches. It includes:

• Real-time traffic dashboards
• Visual topology maps of your network
• Optimisation suggestions to improve performance

Referred to informally as the “UniFi Controller,” UniFi Network provides full visibility and control over your wired and wireless infrastructure. It’s best deployed on a UniFi Cloud Gateway, rather than running it on a self-hosted server or laptop.

UniFi Protect

UniFi Protect is Ubiquiti’s smart video surveillance system. It’s AI-driven, with features designed to keep your premises secure and your footage accessible:

• Smart object detection and activity alerts
• Customisable recording schedules
• Local video storage (no third-party cloud fees)
• Configurable notifications for critical events

It’s ideal for organisations that want reliable, secure CCTV without the complexity of traditional systems.

UniFi Access

This is UniFi’s access control solution, perfect for managing entry points and enhancing physical on-site security. It includes:

• Touchscreen readers
• Video capture of entry and exit events
• Multi-tenant intercoms
• Mobile credentials and elevator control
• Easy policy and user management

Designed for security and simplicity, UniFi Access helps create a safe environment while maintaining compliance with industry standards like UL 294.

UniFi Talk

UniFi Talk is a VoIP system designed for small to medium-sized businesses. It’s a plug-and-play phone solution that offers:

• Advanced call routing
• Cloud-based admin controls
• Touchscreen desk phones with smartphone-like interfaces
• Simple setup and minimal infrastructure requirements

If your business needs a modern phone system without the headaches of traditional PBX systems, UniFi Talk is a great option.

UniFi Connect

UniFi Connect extends the ecosystem into the Internet of Things (IoT) space. It includes:

• Digital signage displays
• EV charging management
• Building-wide lighting and content display solutions

It’s ideal for larger facilities, hospitality environments, or retail spaces wanting to create a connected, interactive experience.

Benefits of the UniFi Ecosystem

A UniFi network offers more than just connectivity. It delivers real operational advantages:

• Centralised Management: Monitor and manage every device from one intuitive dashboard, whether on-site or remotely.
• Scalability: Add devices as needed. There’s no expensive licensing or major configuration changes required.
• Cost-Effective: Get enterprise-grade features at a fraction of the traditional cost.
• Reliable Performance: Designed for uptime, stability, and efficient bandwidth usage.
• Unified Ecosystem: Manage Wi-Fi, switching, routing, security, CCTV, access control, and phones.

Who is UniFi Ideal For?

UniFi suits a wide range of businesses and environments:

• Office buildings and corporate HQs
• Retail stores and hospitality venues
• Warehouses and logistics facilities
• Multi-site businesses with centralised IT
• Remote locations such as mines or farms

Whether you’re rolling out secure Wi-Fi across a large space or linking multiple sites together under one dashboard, UniFi has the flexibility to adapt to what your business needs

Smile IT: Your UniFi Networking Partner

Smile IT can build a complete UniFi solution for your business, incorporating everything from Wi-Fi to door access control and video surveillance. Our team will consult with you to discover exactly what you need at your workplace, and then we’ll work through designing, installing, configuring and providing ongoing support.

Let’s get your business future ready with Ubiquiti UniFi! It’s the robust, scalable, and intuitive solution, and we’re here to make it happen.

Get in touch with our team today.